Cookie Crew

Insomnia Cookies LLC; Bowling Green (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a rapidly growing and innovative cookie company as a member of the Cookie Crew! In this exciting role, you'll interact with customers, take orders, and bake delicious cookies that bring joy to everyone. With a fun team environment and flexible part-time schedules, this position offers the perfect blend of work and enjoyment. As part of a cult brand known for its warm, delicious cookies, you'll play a vital role in ensuring each customer's experience is memorable. If you're outgoing, customer-focused, and ready to make a difference in the cookie world, this opportunity is for you!

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability

Growth/promotion opportunities

Employee discount

Free cookies with every shift

Qualifications

• 6+ months of customer service experience preferred.
• Must be 18 years or older and legally eligible to work in the U.S.

Responsibilities

• Greet guests and take their orders promptly.
• Bake cookies and ensure fast delivery of orders.
• Maintain cleanliness and organization in the bakery.

Skills

Customer service experience

Communication skills

Organizational skills

Math skills

Ability to lift 40 lb boxes

Education

High school diploma or equivalent

Job description

As a member of the Cookie Crew at our Bowling Green store located at 143 E Wooster Street Bowling Green, OH 43402, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

1. Who We Are!
2. Insomnia Cookies Timeline
3. Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!