Cookie Crew

Insomniacookies; DeKalb (IL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time

Pet insurance

Employee discount and free cookies

Job summary

Insomniacookies in DeKalb is seeking a Cookie Crew member for their Downtown store, focused on baking delicious cookies and interacting warmly with customers. The role offers flexible part-time schedules and a fun team environment.

The ideal candidate will have a customer service background, great communication skills, and the ability to work nights and weekends. Perks include daily pay and employee discounts!

Qualifications

• At least 6 months of experience in a customer service role preferred.
• Must be 18 years or older to be employed.

Responsibilities

• Greet and take orders from guests.
• Provide menu clarification and repeat orders for accuracy.
• Bake cookies and ensure correct packaging and delivery.
• Handle cash and maintain bakery cleanliness.

Skills

Customer service focused

Great communication skills

Organizational skills

Mathematical skills

Personable demeanor

Job description

Cookie Crew at Our Downtown Dekalb Store

As a member of the Cookie Crew at our Downtown Dekalb store located at 203 E. Lincoln Highway Dekalb IL 60115, you are the ultimate Insomniac. You are the point person at the front of the store for interacting with customers, and you also bake all of our warm and delicious cookies.

SWEET COOKIE CREW PERKS

• Pay rate: $15.00/hr.
• Flexible part‑time work schedules
• Pay-on-Demand (no longer have to wait until the end of the week; get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and free cookies with every shift!

RESPONSIBILITIES

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person & over the phone.
• Bake our delicious cookies to perfection & a scoop of ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately and have no shortages or overages.
• Cleaning, sanitizing, and maintaining the bakery.

DESIRED SKILLS & EXPERIENCE

• At least 6 months of experience in a customer service focused role - preferred.
• Personable, genuine, outgoing demeanor.
• Customer service focused and a willingness to exceed guest expectations.
• Great communication, organizational and math skills.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.