Cookie Crew

Insomniacookies; Skokie (IL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand – get paid daily

Paid vacation and sick time off

Pet insurance

Employee discount and free cookies

Job summary

Insomniacookies in Skokie, IL is looking for enthusiastic team members to join the Cookie Crew. As a crew member, you will interact with customers, take orders, and bake our delicious cookies. With flexible part-time work schedules and benefits including paid vacation and employee discounts, it's an exciting opportunity in a growing company.

The ideal candidate should have a customer-service focus and the ability to work nights, weekends, and holidays. Join us and be part of a fun, dynamic team!

Qualifications

• At least 6 months of experience in a customer-service-focused role is preferred.
• Must be able to lift up to 40lb boxes of product.
• Must be 18 years or older.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items and answer clarifying questions.
• Ensure fast and correct delivery orders are packaged and sent out.
• Clean, sanitize, and maintain the bakery.

Skills

Customer service focused

Great communication skills

Organizational skills

Mathematical skills

Outgoing demeanor

Job description

As a member of the Cookie Crew at our New Skokie, IL store located at 5235 West Touhy Avenue, Suite 6B, Skokie, Illinois, 60077, you are the ultimate Insomniac. You are the point person at the front of the store for interacting with our customers and bake all of our warm and delicious cookies.

Employee Perks

• Pay rate: $15.00/hr.
• Flexible part‑time work schedules
• Pay‑on‑Demand – get paid daily for your total shift earnings from the day before
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person & over the phone.
• Bake our delicious cookies to perfection & serve a scoop of ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately and avoid shortages or overages.
• Clean, sanitize, and maintain the bakery.

Desired Skills & Experience

• At least 6 months of experience in a customer-service‑focused role – preferred.
• Personable, genuine, outgoing demeanor.
• Customer service focused and willingness to exceed guest expectations.
• Great communication, organizational, and math skills.
• Must be able to lift up to 40lb boxes of product.
• Must be 18years or older.
• Must be able to work nights, weekends, and holidays.
• Legally eligible to work in the United States.