Cookie Crew

Insomnia Cookies; Chicago (IL); On-site; USD 22,041; Part time

Benefits offered by this job

Pay rate: $16.00/hr

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Excellent training

Job summary

A popular cookie delivery service is looking for a Cookie Crew member in Chicago to greet customers, take orders, and bake cookies. The ideal candidate is personable and has customer service experience. This position offers a pay rate of $16.00/hr, flexible schedules, and perks like free cookies and paid time off. Join a fun team in a rapidly growing company.

Qualifications

• Prior experience in a customer service focused role is preferred.
• Must be 18 years or older to be employed.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests and take their orders.
• Assist customers with menu items.
• Bake cookies to a consistent standard.
• Ensure accurate cash handling and packaging.

Skills

Customer service experience

Communication skills

Organizational skills

Personable demeanor

Job description

Overview

As a member of the Cookie Crew at our Hydepark store located at 1105 E 55th St Chicago, IL 60615, you are the point person at the front of the store for interacting with our customers, and you also bake our Warm and Delicious cookies.

We are a rapidly growing company with a fun, exciting team environment and opportunities for growth.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person and over the phone
• Bake our cookies to a consistent standard and assemble orders as needed
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately with no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Qualifications & Skills

• Prior experience in a customer service focused role is preferred
• Personable, genuine, and outgoing demeanor
• Ambitious nature with great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends, and holidays
• Legally eligible to work in the United States

Perks & Benefits

• Pay rate: $16.00/hr
• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities

About us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many cookies later, our bakery + delivery concept has become a cult brand known for its warm, delicious delivery all day and late into the night. With over 300 stores globally and an expanding footprint, Insomnia Cookies is revolutionizing the cookie game by imagining what’s possible.