Cookie Crew

Insomnia Cookies; City of Rochester (NY); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Paid vacation and sick time off

Pet insurance

Daily pay-on-demand

Job summary

Join a rapidly growing and reputable company that values fun and teamwork! As a part of this exciting environment, you will provide exceptional customer service, ensuring guests have a warm and welcoming experience. This role offers opportunities for growth and promotion while enjoying paid vacation and sick time. With daily pay-on-demand options, you won’t have to wait long to enjoy your earnings. If you are customer-focused, organized, and ready to work in a dynamic team, this position is perfect for you!

Qualifications

• At least 6 months of customer service experience preferred.
• Ability to lift up to 40 lb boxes of product.

Responsibilities

• Greet guests and take their orders according to procedure.
• Ensure fast and correct delivery orders are packaged and sent out.
• Maintain cleanliness and organization of the bakery.

Skills

Customer Service

Communication Skills

Organizational Skills

Math Skills

Education

High School Diploma or Equivalent

Job description

Join Our Team!

Check out some of our content videos below to learn more about us:

Who We Are & Core Values

• Starting pay: $15.00/hr
• Pay-on-Demand: Get paid daily for your shift earnings from the day before, no more waiting until the end of the week!
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment

Job Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer questions, and confirm orders for accuracy
• Provide each customer with a warm experience, smiling in person and over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately, avoiding shortages or overages
• Maintain cleanliness, sanitation, and organization of the bakery

Desired Skills & Experience

• At least 6 months of customer service experience preferred
• Customer-focused with a willingness to exceed guest expectations
• Strong communication, organizational, and math skills
• Ability to lift up to 40 lb boxes of product
• Must be 18 years or older
• Availability to work nights, weekends, and holidays
• Legally eligible to work in the United States

About Us

Our goal is to help all candidates find great careers. Your information is secure and confidential. Please apply directly for this position at the employer’s website.