Cookie Crew

Insomnia Cookies; Manhattan (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Growth/promotion opportunities

Job summary

A popular cookie chain in Manhattan is seeking a customer service representative to join their exciting team. Responsibilities include greeting customers, taking orders, and ensuring timely delivery. Ideal candidates should have prior customer service experience, excellent communication skills, and the ability to work in a fast-paced environment. This role offers competitive perks including daily pay, paid time off, and pet insurance.

Qualifications

• At least 6 months of experience in a customer service focused role - preferred.
• Must be 18 years or older to be employed.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests entering the store and take their orders.
• Assist customers with menu items and ensure order accuracy.
• Ensure fast and warm delivery of orders.

Skills

Customer service

Communication skills

Organizational skills

Mathematics skills

Job description

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Who We Are!

Core Values

* Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* You get to work in a fun, exciting team environment

* Promptly greet guests entering the store and take their orders according to procedure

* Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy

* Give each customer a warm experience with a smile in person & over the phone

* Ensure fast, warm, and correct delivery orders are packaged and sent out

* Handle cash and payments accurately and have no shortages or overages

* Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

* At least 6 months of experience in a customer service focused role - preferred

* Customer service focused and a willingness to exceed guest expectations

* Great communication, organizational and math skills

* Must be able to lift up to 40 lb boxes of product

* Must be 18 years or older to be employed

* Must be able to work nights, weekends and holidays

* Legally eligible to work in the United States

About us:

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