Cookie Crew

Insomnia Cookies; Carbondale (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Flexible part-time schedules

Free cookies

Employee Discount

Pet Insurance

Paid Time Off

Excellent training

Job stability

Growth opportunities

Fun team environment

Job summary

Insomnia Cookies is hiring for the Cookie Crew at our Carbondale, IL store. You will greet guests, take orders, explain menu items, and ensure orders are accurate and delivered warm with a smile.

You will also bake delicious cookies and assist with ice cream scooping, while maintaining a clean bakery environment. Ideal candidates have customer service experience, a friendly demeanor, and are available nights, weekends, and holidays.

Qualifications

• Prior experience in a customer service role preferred.
• Must be 18 years or older to be employed.
• Must be legally eligible to work in the United States.
• Must be able to work nights, weekends and holidays.

Responsibilities

• Greet guests and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person & on the phone.
• Bake our delicious cookies to perfection and scoop ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately with no shortages or overages.
• Clean, sanitize, and maintain the bakery.

Skills

Customer service

Friendly

Communication

18+ eligibility

Nights/weekends

Flexible scheduling

Job description

• Pay rate: $15.00/hr
• Pet Insurance for your furry loved ones
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

As a member of the Cookie Crew at our Carbondale store located at 704 South Illinois Ave Carbondale, IL 62901, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

• Pay rate: $15.00/hr
• Flexible part-time work schedules
• Free cookies & Employee Discount
• Pet Insurance for your furry loved ones
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"! If you would like more information about how your data is processed, please contact us.