Cookie Crew

Insomnia Cookies; Evanston (IL); On-site; USD 22,041; Part time

Benefits offered by this job

Competitive pay rate

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Pet insurance

Excellent training

Job stability

Growth opportunities

Fun team environment

Job summary

A popular cookie bakery in Evanston seeks a Cookie Crew member responsible for customer service and baking warm cookies. You'll greet guests, manage orders, and ensure a delightful customer experience. Applicants should have great communication skills, be personable, and have prior customer service experience. Must be available to work nights and weekends. Competitive pay at $16.00/hr with flexible part-time schedules and various perks like free cookies.

Qualifications

• Experience in a customer service role is preferred.
• Personable, genuine, and outgoing demeanor.
• Great communication and organizational skills.
• Must be 18 years or older.

Responsibilities

• Greet customers and take orders promptly.
• Help customers with menu items and questions.
• Bake cookies to perfection.
• Handle cash and payments accurately.
• Clean and maintain the bakery.

Skills

Customer service experience

Communication skills

Organizational skills

Outgoing demeanor

Job description

As a member of the Cookie Crew at our Evanston store located at 1725 N Sherman Ave Evanston, IL 60201, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS

• Pay rate: Guarantee minimum rate $16.00/hr
• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Pet insurance for your furry loved ones
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!