Cookie Crew

Insomnia Cookies; Bloomington (IN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Free cookies & Employee Discount

Pet insurance

Paid time off

Excellent training

Job stability

Achievable growth/promotion opportunities

Job summary

Insomnia Cookies is seeking team members for its Bloomington store to join the Cookie Crew. Responsibilities include greeting customers, taking orders, baking cookies, handling payments, and maintaining the bakery’s cleanliness. Prior customer service experience is preferred. Applicants should be personable, 18 years or older, and able to work flexible hours including nights and weekends. The position offers a fun team environment and various perks like free cookies and flexible part-time schedules.

Qualifications

• Prior experience in a customer service focused role - preferred.
• Must be 18 years or older to be employed.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests and take their orders according to procedure.
• Help customers understand menu items and repeat orders for accuracy.
• Bake cookies to perfection and handle cash accurately.
• Ensure fast packaging and delivery of orders.
• Maintain cleanliness of the bakery.

Skills

Customer service experience

Personable and outgoing demeanor

Great communication skills

Organizational skills

Ability to work flexible hours

Job description

• Pet insurance for your furry loves ones
• Paid time off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

As a member of the Cookie Crew at our IBU store located at 430 E Kirkwood Ave Bloomington, IN 47408, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Pet insurance for your furry loves ones
• Paid time off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!