Cookie Crew

Lever, Inc.; Jacksonville (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible schedules

Pay on demand

Paid time off

Training & mentorship

Pet insurance

Job stability

Growth opportunities

Team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies in Jacksonville is seeking cookie crew members for front-of-store roles. You will greet guests, assist with orders, bake cookies, and ensure warm delivery of orders with a smile.

Flexible part-time schedules, training, and growth opportunities are offered. You’ll work nights, weekends and holidays in a fun team environment at 47 W. Adams Street.

Qualifications

• Prior experience in a customer service preferred.
• Personable, genuine, outgoing demeanor.
• Ambitious nature with strong communication.
• Excellent organizational skills.
• Must be 18 years or older.
• Able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests entering the store and take orders according to procedure.
• Help customers understand menu items and confirm orders for accuracy.
• Provide a warm, friendly experience in person and over the phone.
• Bake cookies to perfection and serve with ice cream.
• Package and deliver fast, warm, correct orders.
• Handle cash accurately with no shortages or overages.
• Clean, sanitize, and maintain the bakery.

Skills

Customer service

Personable

Ambitious

Communication

18+ eligibility

Availability

Work authorization

Job description

As a member of the Cookie Crew at our Jacksonville store located at 47 W. Adams Street Jacksonville, FL 32202, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!