Cookie Crew

Insomnia Cookies LLC; Austin (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Join an exciting and fun team environment as a member of the Cookie Crew! This role allows you to interact with customers, bake delicious cookies, and provide a warm experience that keeps guests coming back for more. With flexible part-time schedules, daily pay options, and a variety of perks like paid vacation and employee discounts, this position offers a unique opportunity to grow within a rapidly expanding company. If you have a passion for customer service and enjoy working in a lively atmosphere, this is the perfect job for you!

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability

Growth/promotion opportunities

Employee discount

Free cookies with every shift

Qualifications

• 6+ months experience in a customer service role preferred.
• Ability to lift up to 40 lb boxes and work flexible hours.

Responsibilities

• Greet guests and take orders accurately.
• Bake cookies and ensure delivery orders are correct.
• Maintain cleanliness and sanitation of the bakery.

Skills

Customer Service

Communication Skills

Organizational Skills

Math Skills

Personable Demeanor

Education

High School Diploma or equivalent

Job description

As a member of the Cookie Crew at our Austin, TX store located at 1401 E. 6th St, Austin, TX 78702, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

1. Who We Are!
2. Insomnia Cookies Timeline
3. Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States