Cook

Bally’s Corporation; Baton Rouge (LA); On-site; USD 18,000 - 25,000; Full time

Job summary

Bally's Corporation in Baton Rouge is hiring a guest-focused team member to welcome guests, ensure timely food delivery, and maintain a clean, organized workstation.

You will follow recipes and standards, work with colleagues across shifts, manage health and safety guidelines, and handle occasional guest concerns with discretion, including nights, weekends, and holidays.

Shifts may change; flexibility and teamwork are essential in this hospitality role.

Qualifications

• High school diploma or GED preferred.
• Excellent teamwork and interpersonal skills.
• Must have professional demeanor with guests and team members.
• Gaming industry experience is preferred.

Responsibilities

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Ensure consistent product delivery to guests.
• Accurately prepare all food items according to established measurements and recipes.
• Adhere to control procedure for food costs and quality.
• Check station before, during, and after shift for proper set-up and cleanliness.
• Perform all assigned side work to include replenishing/restocking workstation with supplies.
• Encourage and abide by all health codes and hand washing guidelines.
• Maintains cleanliness and sanitation of equipment, food storage, and work areas.
• Provide clear direction, instruction, and guidance to subordinates.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management

Skills

Guest service

Teamwork

Communication

Professional demeanor

Gaming industry experience

Education

High school diploma or GED

Job description

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Ensure consistent product delivery to guests.
• Accurately prepare all food items according to established measurements and recipes.
• Adhere to control procedure for food costs and quality.
• Check station before, during, and after shift for proper set-up and cleanliness.
• Perform all assigned side work to include replenishing/restocking workstation with supplies.
• Encourage and abide by all health codes and hand washing guidelines.
• Maintains cleanliness and sanitation of equipment, food storage, and work areas.
• Provide clear direction, instruction, and guidance to subordinates.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management

Responsibilities

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Ensure consistent product delivery to guests.
• Accurately prepare all food items according to established measurements and recipes.
• Adhere to control procedure for food costs and quality.
• Check station before, during, and after shift for proper set-up and cleanliness.
• Perform all assigned side work to include replenishing/restocking workstation with supplies.
• Encourage and abide by all health codes and hand washing guidelines.
• Maintains cleanliness and sanitation of equipment, food storage, and work areas.
• Provide clear direction, instruction, and guidance to subordinates.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management

Qualifications

• A high school diploma or GED equivalent is preferred.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
• Gaming industry experience is preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Target Compensation Range

• $15.50 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Role requirements

• A high school diploma or GED equivalent is preferred.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
• Gaming industry experience is preferred.

About Bally's

We're Bally's, and we've always been born to entertain. Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play. But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.