COO's Strategic Partner & Operations Lead

Music Serving The Word Ministries; Scottsdale (AZ); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k match

Paid time off

Job summary

Music Serving the Word Ministries seeks a Strategic Partner to the COO to translate organizational priorities into action. This role blends executive support, project leadership, cross-functional coordination, and operational excellence in a fast-growing nonprofit setting.

You will manage high-priority initiatives, prepare reports, coordinate departments, and help optimize processes while maintaining discretion.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of experience in operations, project management, administration, consulting, or executive support.
• Exceptional organizational and time-management skills.
• Strong written and verbal communication abilities.
• Ability to manage multiple priorities with minimal supervision.
• High degree of professionalism and confidentiality.
• Advanced proficiency with Microsoft 365 and collaboration tools.

Responsibilities

• Strategic Project Leadership: Manage high-priority organizational initiatives from planning through execution; track milestones, deadlines, dependencies, and deliverables; coordinate cross-departmental projects; prepare status reports and identify risks; drive execution on strategic priorities.
• Executive Support: Manage COO’s commitments; prepare agendas, briefing documents, presentations, and meeting materials; attend meetings and capture action items; draft communications; serve as an extension of the COO.
• Leadership & Organizational Coordination: Coordinate initiatives between departments; facilitate leadership meetings; improve communication flow; identify bottlenecks and recommend improvements; build systems for efficiency; work with the COO on leadership development.
• Operational Excellence: Develop and maintain project tracking systems; create dashboards and reporting; document processes and SOPs; monitor priorities; support change management.
• Administrative Management: Coordinate calendars and major meetings; organize travel and event logistics; maintain confidential files; assist with executive presentations and special projects; handle other administrative responsibilities.

Skills

Executive support

Operations management

Project leadership

Cross-functional leadership

Communication

Education

Bachelor’s degree or equivalent

Tools

Microsoft 365

Collaboration tools

Job description

Music Serving the Word Ministries seeks a Strategic Partner to the COO to translate organizational priorities into action. This role blends executive support, project leadership, cross-functional coordination, and operational excellence in a fast-growing nonprofit setting.

You will manage high-priority initiatives, prepare reports, coordinate departments, and help optimize processes while maintaining discretion.