COO: AI-Driven Growth Architect for National PI Firm

CEO Lawyer Personal Injury Law Firm; Houston (TX); On-site; USD 350,000 - 500,000; Full time

Job summary

CEO Lawyer Personal Injury Law Firm seeks an accomplished Chief Operating Officer to guide the firm’s next phase of nationwide growth. You will shape strategy, oversee multi-state operations, and align technology, AI, and process improvements with aggressive expansion goals.

This role requires proven scale leadership in personal injury, expertise in CRM/case management, data analytics, and enterprise AI adoption, plus the ability to build scalable infrastructure for thousands of active clients.

Qualifications

• Significant executive leadership in personal injury at scale.
• Experience scaling a law firm across multiple jurisdictions.
• Strong financial acumen and governance experience.
• Experience leading enterprise AI adoption and automation.
• Background in CRM, data analytics, and digital transformation.

Responsibilities

• Own business and operational strategy across the organization.
• Lead transition to a proprietary AI-powered operating system.
• Drive enterprise-wide AI adoption and automation.
• Integrate AI throughout the client journey to improve throughput and experience.
• Build infrastructure to support rapid nationwide expansion.
• Optimize staffing and workflows to scale capacity with controlled headcount.

Skills

Executive leadership

Strategic planning

Growth leadership

Data-driven decision-making

AI transformation

Operational scale

Project management

Business acumen

Education

MBA or comparable advanced business degree

PMP / Lean Six Sigma

Tools

CRM systems

Case management platforms

Data analytics tools

Job description

CEO Lawyer Personal Injury Law Firm seeks an accomplished Chief Operating Officer to guide the firm’s next phase of nationwide growth. You will shape strategy, oversee multi-state operations, and align technology, AI, and process improvements with aggressive expansion goals.

This role requires proven scale leadership in personal injury, expertise in CRM/case management, data analytics, and enterprise AI adoption, plus the ability to build scalable infrastructure for thousands of active clients.