Converged Communications Engineer — Network & Telephony Pro

Mohegan Sun, Inc.; Connecticut; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading entertainment and gaming company in Connecticut seeks a Converged Communications Specialist. The successful candidate will maintain the MSCT network and troubleshoot telephony equipment. Responsibilities include diagnosing LAN/WAN problems, configuring routers, and providing customer service. Qualified applicants should have a degree in Computer Science or four years of IT experience. The position demands strong networking knowledge and excellent communication skills.

Qualifications

• Intermediate understanding of DHCP, DNS, TCP/UDP, IP Subnetting, VLANs.
• Ability to obtain and maintain gaming licensure.

Responsibilities

• Maintain MSCT network and telephony equipment.
• Diagnose and resolve LAN/WAN issues.
• Configure and test network systems including routers and switches.

Skills

Customer service skills

Networking knowledge

Troubleshooting

Communication skills

Education

Associates’ Degree in Computer Science

High School Diploma or equivalent with 4 years IT experience

Tools

ManageEngine

Job description

A leading entertainment and gaming company in Connecticut seeks a Converged Communications Specialist. The successful candidate will maintain the MSCT network and troubleshoot telephony equipment. Responsibilities include diagnosing LAN/WAN problems, configuring routers, and providing customer service. Qualified applicants should have a degree in Computer Science or four years of IT experience. The position demands strong networking knowledge and excellent communication skills.