Converged Communications Pro: Network & Telephony

Mohegan Tribal Gaming Authority - Mohegan Sun; Mohegan (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

Mohegan Sun is seeking a Network Technician to maintain the MSCT network and telephony equipment, troubleshoot LAN/WAN issues, and assist engineers with requirements and resolutions. The role involves testing, provisioning, and documenting procedures to ensure high system reliability.

Candidates should have an associated IT degree or equivalent experience, with skills in DHCP, DNS, TCP/UDP, IP subnetting, and VLANs.

Qualifications

• Associates degree or equivalent IT experience required.
• Proficient in DHCP, DNS, TCP/UDP, IP Subnetting, VLANs.

Responsibilities

• Maintain MSCT network and Telephony equipment.
• Troubleshoot LAN/WAN issues and perform testing.
• Install, provision, test, and troubleshoot IP, Ethernet and Telephony hardware.
• Work with Converged Communications Engineers on requirements and resolutions.
• Document issues and resolutions; create knowledge base articles.

Skills

Networking basics

LAN/WAN troubleshooting

IP subnetting

Customer service

Education

Associates degree in CS/Engineering/Related

High School Diploma + 4 years IT experience

Tools

ManageEngine ticketing

Routers & switches

Job description

Mohegan Sun is seeking a Network Technician to maintain the MSCT network and telephony equipment, troubleshoot LAN/WAN issues, and assist engineers with requirements and resolutions. The role involves testing, provisioning, and documenting procedures to ensure high system reliability.

Candidates should have an associated IT degree or equivalent experience, with skills in DHCP, DNS, TCP/UDP, IP subnetting, and VLANs.