Converged Communications Engineer - Network & Telephony

Mohegan PA; Connecticut; On-site; USD 50,000 - 70,000; Full time

Job summary

A gaming and entertainment organization is seeking a Converged Communications Specialist in Uncasville, CT. The role involves maintaining network and telephony equipment, troubleshooting LAN/WAN issues, and supporting installations. The ideal candidate should have an Associate's Degree in Computer Science or a related field, along with strong customer service and networking skills. This full-time position offers various career opportunities with a focus on excellent service and effective communication.

Qualifications

• Associates Degree in Computer Science or Engineering.
• Ability to maintain gaming licensure.
• Intermediate knowledge of networking protocols.

Responsibilities

• Maintain MSCT network and Telephony equipment.
• Troubleshoot LAN/WAN problems.
• Conduct testing of Network and Telephony equipment.

Skills

Intermediate networking knowledge

Excellent customer service skills

Excellent written and verbal communication skills

Education

Associates Degree in Computer Science or related field

High School Diploma with 4 years IT experience

Tools

ManageEngine ticketing system

Job description

A gaming and entertainment organization is seeking a Converged Communications Specialist in Uncasville, CT. The role involves maintaining network and telephony equipment, troubleshooting LAN/WAN issues, and supporting installations. The ideal candidate should have an Associate's Degree in Computer Science or a related field, along with strong customer service and networking skills. This full-time position offers various career opportunities with a focus on excellent service and effective communication.