Convention Services Manager - Hotel Indigo Baltimore

Chesapeake Payroll Services, LLC; Baltimore (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

Hotel Indigo Baltimore Downtown is seeking an experienced Sales Manager to lead an aggressive outbound solicitation effort and develop key relationships with corporate accounts in Baltimore. This role emphasizes proactive sales activity and professional client communication.

You will assist the Director of Sales in the annual marketing plan, send proposals for qualified leads, document details from events and meetings, and ensure smooth handoffs to catering and hotel operations to close bookings.

Qualifications

• Strong business communication and presentation skills, both verbal and written.
• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation.
• Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments.
• Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status.
• Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up.

Skills

Communication

Sales skills

Team player

Flexible schedule

Job description

#26-2779

Location Description

24 West Franklin Street, Baltimore, Maryland 21201

The cultural heart of Baltimore beats loudly at Hotel Indigo Baltimore Downtown. Our neighborhood is a hub of Charm City history and arts, and our upscale boutique hotel reflects the area's vibrancy with every detail. While there are many things to do in Baltimore, there are also a great number of discoveries to make right here in our hotel. Relax with a book (by hometown author Edgar Allan Poe, perhaps) from our hotel library, and sleep under a literary-themed mural in your guest room. Sip on some of the best craft cocktails in our hotel restaurant, Poets Modern Cocktails & Eats. Sample the honey produced at the hotel by our three honey bee colonies, which can be viewed from our fourth-floor guest rooms. And visit with our canine greeter, Xander, a Blue Brindle Cane Corso who invites you and your own pups to stay at our pet-friendly hotel, enjoy dog treats, and play at the nearby Howard Park Dog Park.

Job Description

What you will be doing

• Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation.
• Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments.
• Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status.
• Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up.

Location

Baltimore Downtown Hotel Indig-BDI

Requirements

What we are looking for

• Strong business communication and presentation skills, both verbal and written
• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Status

Full-time

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