Convention Services Attendant

ilani; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

ilani is seeking a Convention Services Attendant to properly set up and maintain all meeting and entertainment venues, delivering superior guest service. Responsibilities include setting up/breaking down events per banquet event order, ensuring safety, transporting equipment, and assisting guests while upholding brand standards. This role requires flexibility to work evenings, weekends, and overtime, with starting pay of $18.28 per hour.

Qualifications

• High School Diploma / GED required.
• Excellent interpersonal and organizational skills.
• Ability to work evenings, nights, weekends and overtime.
• Must stand, walk, bend, and lift up to 100 pounds.
• Valid Driver’s License and willingness to work in a smoking environment.

Responsibilities

• Set up and break down function rooms per event orders.
• Provide superior guest service and assist guests promptly.
• Maintain storage areas clean and organized.
• Transport and store tables, chairs, and equipment.
• Ensure safety and report hazards.
• Assist A/V staff as needed.

Skills

Guest service

Team collaboration

Attention to detail

Adaptability

Safety awareness

Education

High School Diploma / GED

Tools

A/V equipment basics

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Position Summary:

The Convention Services Attendant is responsible for properly setting up and maintaining all meeting and entertainment venues.

Primary Duties and Responsibilities:

• Provides superior guest service.
• Maintains and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Correctly and efficiently sets up and breaks down all functions related to meetings and Entertainment Center events and off-site events according to the banquet event order.
• Keeps meeting space and BOH storage areas clean and organized.
• Maintains familiarity with the various types of workable setups for each function room.
• Working knowledge of A/V equipment and assists A/V person/guest as needed.
• Transports and stores tables, chairs, and other equipment.
• Maintains security of equipment, keys, and supplies issues each day.
• Corrects and/or reports unsafe conditions or equipment immediately to a supervisor.
• Maintains constant awareness of safety and accident prevention and ensures that all team members are adequately trained in safety policies and procedures.
• Assists guests whenever possible, referring all requests that are beyond the scope of responsibility immediately to a supervisor; responds to requests from guests, supervisors, or management in a timely, friendly, and efficient manner.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized as equivalent to a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Excellent organizational and multi-tasking skills with an emphasis on having an eye for detail.
• Must be able to understand and consistently deliver brand standards.
• Must perform job functions with attention to detail, speed, and accuracy.
• Must be able to work various shifts and flexible hours, including evenings, nights, weekends (Fridays - Sundays), holidays, and overtime as needed.
• Must be able to stand, walk, bend, and move around during the entire shift.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Must possess a valid Driver’s License.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Work Shift:

Any (United States of America)

Wages:

This role offers a starting wage of $18.28 per hour. Candidates with relevant experience may be placed higher within the established pay range.

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