Convenience Store Manager

Raymer Oil- (Fast Phils, Run In, IGA, FairValue); Mocksville (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

Raymer Oil Company is seeking a capable Store Manager in Mocksville, NC to oversee daily operations, sales, store appearance, and customer service. You will manage inventory, supervise staff, and coordinate with the Area Supervisor and General Manager to meet store goals and standards.

The ideal candidate has 1–2 years in retail management, strong leadership and communication skills, and the ability to multitask in a high-pressure environment while maintaining accuracy in cash handling and

Qualifications

• High school graduation or equivalent, preferred. Some college level courses in business, management, operations, or related field or equivalent experience, helpful.
• Knowledge of retail management and people management, a plus.
• Knowledge of overall effective business management, including operational responsibility for revenues, expenses, and risk management.
• Solid knowledge of store operations, required – merchandising, inventory control, cash control.

Responsibilities

• Oversee store operations, sales, store appearance, customer service, inventory, and management of employees, in coordination with Area Supervisor and General Manager.
• Coach, manage, train, mentor, recognize, and focus on staff performance.
• Take initiative to ensure the store’s goals are met or exceeded; emphasize team efforts; model positive interactions with customers and employees.

Skills

Retail management

People management

Operations

Customer service

Communication

Leadership

Problem solving

Attention to detail

Multi-tasking

Organizational skills

Education

High school diploma or equivalent

Some college in business/management

Tools

POS system

Cash handling systems

Job description

PRIMARY PURPOSE AND MISSION STATEMENT:

Raymer Oil Company and its employees pledge to put customers first by:

• Greeting customers with a friendly smile.
• Providing quick, accurate, and courteous service.
• Supplying a variety of products that meet high quantity, quality, and freshness standards.
• Thanking customers for making us their hometown store.

POSITION SUMMARY:

Responsible for store operations, sales, store appearance, customer service, inventory, and management of employees, in coordination and cooperation with the Area Supervisor and General Manager. Coaches, manages, trains, mentors, recognizes, and focuses on store employees and their individual and collective performance. Takes initiative to ensure the store’s overall goals are met or exceeded. Emphasizes team efforts. Helps model and set the tone for interaction with the customers and employees. Understands how that influences the public perception of ROC.

Requirements

Knowledge and Education

• High school graduation or equivalent, preferred. Some college level courses in business, management, operations, or related field or equivalent experience, helpful.
• Knowledge of retail management and people management, a plus.
• Knowledge of overall effective business management, including operational responsibility for revenues, expenses, and risk management.
• Solid knowledge of store operations, required – merchandising, inventory control, cash control.

Experience

• One to two years experience in management, retail management, or store operations position.
• Experience and knowledge in the areas of management, finances, accounting, reporting, customer service, inventory management, and other related operational areas.
• Demonstrated effective track record in retail sales and operations.

Skills and Abilities

• Good verbal and written communication skills. Good people and customer interaction skills.
• Skills in areas of leadership, management, coaching, teaching, and motivating employees.
• Demonstrated attentiveness to details; mathematical analytical ability. Use of calculator.
• Good computer skills, e.g. point of sale system.
• Demonstrated ability to effectively solve problems – operational, customer, and employee.
• Customer service skills related to interaction with resolving customer concerns.
• Ability to work independently with minimal supervision.
• Ability to work in a high pressure and demanding environment.
• Ability to multi-task, i.e., pick-up where left off when interrupted.
• Good organizational skills.

ESSENTIAL PHYSICAL REQUIREMENTS:

• Standing / walking – high level Environment – convenience store
• Sitting – low level Travel – some local travel required for running business Lifting – up to 25 lbs. errands.