Controls Systems Engineering Manager, Data Center Ops

Amazon Web Services (AWS); Herndon (VA); On-site; USD 137,000 - 185,000; Full time

Job summary

Amazon Data Services, Inc. seeks a Systems Engineering Manager to drive key service delivery processes and establish metrics and KPIs across the organization.

You will lead a growing team of admins, engineers, analysts and PMs, coaching them to deliver results for AWS infrastructure, including HVAC, electrical and networking domains. You will manage cross-functional projects, guide performance reviews and mentor staff while partnering with software developers, vendors and operations leaders to

Qualifications

• Bachelor's degree or equivalent work experience.
• 10+ years of hands-on infrastructure, troubleshooting, systems administration, networking, DevOps or applications development experience.

Responsibilities

• Drive operational excellence through processes, procedures, and automation.
• Manage performance and career development of staff, with regular one-on-one meetings.
• Provide technical and soft-skill mentoring while coordinating cross-functional projects.
• Oversee day-to-day operations and stakeholder reporting.

Skills

Engineering leadership

Cross-functional collaboration

Mentoring / coaching

Customer service / communication

Project management

Stakeholder management

DevOps / infrastructure experience

Education

Bachelor's degree in a relevant field

Master's degree in a technical field or MBA

Tools

Microsoft Office

Job description

Amazon Data Services, Inc. seeks a Systems Engineering Manager to drive key service delivery processes and establish metrics and KPIs across the organization.

You will lead a growing team of admins, engineers, analysts and PMs, coaching them to deliver results for AWS infrastructure, including HVAC, electrical and networking domains. You will manage cross-functional projects, guide performance reviews and mentor staff while partnering with software developers, vendors and operations leaders to