Data Center Reliability & Operations Manager

Amazon Web Services (AWS); Plain City (OH); On-site; USD 117,000 - 171,000; Full time

Job summary

Amazon Data Services, Inc. in the United States is seeking a Data Center Engineering Operations Facility Manager to lead the operation and maintenance of electrical, mechanical, and HVAC systems in AWS data centers.

You will ensure high availability, reliability, and cost efficiency while supporting mission-critical servers. You will troubleshoot hands-on electrical and mechanical equipment, manage 24x7 engineering teams, and coordinate with vendors to meet SLAs.

Qualifications

• 2+ years of management or team-lead experience.
• Experience with critical data center electrical and mechanical systems including transformers, generators, UPS, switchgear, PDU, chillers, and air handlers.
• Experience working in data centers or critical infrastructure.

Responsibilities

• Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
• Manage teams of 24x7 engineering technicians in all facets of their career
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
• Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
• Effectively and efficiently manage the operations budget and expenditures
• Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).

Skills

Management experience

Electrical systems knowledge

Mechanical systems knowledge

Leadership

Job description

Amazon Data Services, Inc. in the United States is seeking a Data Center Engineering Operations Facility Manager to lead the operation and maintenance of electrical, mechanical, and HVAC systems in AWS data centers.

You will ensure high availability, reliability, and cost efficiency while supporting mission-critical servers. You will troubleshoot hands-on electrical and mechanical equipment, manage 24x7 engineering teams, and coordinate with vendors to meet SLAs.