Controls Support Engineer

Jobtailor; York (York County); On-site; USD 70,000 - 90,000; Full time

Job summary

Jobtailor is seeking an on-site Automation Support Engineer in the United States to provide hands-on technical support for automated material handling systems. You will troubleshoot Siemens S7 PLCs, support .NET-based automation, and collaborate with software developers and customers to maximize system uptime.

Responsibilities include monitoring performance, analyzing reports for improvements, and maintaining clear documentation while guiding internal teams and customers through technical issues.

Qualifications

• Bachelor's degree in Engineering or equivalent.
• Experience supporting PLCs (Siemens S7) or .NET-based automation systems.
• Knowledge of industrial automation equipment (conveyors, automated cranes, packaging systems, drives).
• Familiarity with industrial networks (Ethernet, AS-i, PROFIBUS).
• Experience with AutoCAD or EPLAN preferred.

Responsibilities

• Provide on-site technical support for automated material handling systems.
• Troubleshoot, maintain, and support PLC-controlled automation equipment.
• Collaborate with customers, software developers, and cross-functional teams to maximize system uptime and performance.
• Monitor system performance, analyze reports, and identify improvement opportunities.

Skills

PLC troubleshooting

Automation support

System uptime analysis

Cross-functional teamwork

Documentation

Education

Bachelor's degree in Engineering

Tools

AutoCAD

EPLAN

Job description

• Provide onsite technical support for automated material handling systems
• Troubleshoot, maintain, and support PLC-controlled automation equipment
• Work closely with customers, software developers, and cross-functional teams to maximize system uptime and performance
• Monitor system performance, analyze reports, and identify improvement opportunities
• Maintain accurate documentation and provide technical guidance to internal teams and customers

Requirements

• Bachelor's degree in Engineering or equivalent
• Experience supporting PLCs, Siemens S7 PLCs, or .NET-based automation systems
• Knowledge of industrial automation equipment, including conveyors, automated cranes, packaging systems, and drive technologies
• Familiarity with industrial communication networks such as Ethernet, AS-i, and PROFIBUS
• Experience with AutoCAD or EPLAN is preferred

Core Competencies

Demonstrates expertise in providing technical support for PLC-controlled automation systems, with a strong focus on troubleshooting, system performance analysis, and documentation. Capable of collaborating with cross-functional teams to enhance system uptime and operational efficiency.