Control Systems Engineer – PLC

Jobtailor; Greencastle (Franklin County); On-site; USD 85,000 - 120,000; Full time

Job summary

Jobtailor is seeking a control-system focused engineer to support a customer’s automated warehouse. The role emphasizes monitoring PLC-controlled storage, conveyors and sorters, triaging incidents, and coordinating resolutions with on-site teams and IT Service Desk.

The ideal candidate will have a strong PLC troubleshooting background and experience with shift-based operations. Responsibilities include incident communication, robust documentation, and contributing to continuous improvement, with

Qualifications

• Bachelor's degree in a related technical field is required
• Strong incident communication, documentation, and cross-team coordination skills (operations/control-room style support)
• Very good Siemens & Beckhoff PLC knowledge with troubleshooting and online diagnostics
• 3+ years of experience supporting intralogistics automation, including storage systems and conveyors
• Ability to diagnose faults across PLCs, HMIs, sensors/actuators, drives/VFDs, and industrial networks
• Familiarity with ticketing/ITIL-style incident and problem management processes
• Disciplined approach to change control and documentation; no unauthorized changes or safety bypasses
• Ability to work independently and under pressure in a shift-based environment

Responsibilities

• Provide control-system focused support to keep the Customer’s automated warehouse stable and running
• Monitor and troubleshoot Storage, Conveyor and Sorter PLC-controlled equipment
• Triage incidents, restore service where possible through structured troubleshooting and approved actions
• Coordinate resolution by guiding on-site resources and escalating to the Service Desk, controls development, and other subject matter experts when required
• Communicate system status and incident updates to stakeholders and customer; provide clear shift handovers, including risk, current mitigations, and next actions
• Maintain accurate tickets and technical documentation (actions taken, backups, versions, and test results)
• Contribute to trend analysis and continuous improvement measures

Skills

Siemens PLC

Beckhoff PLC

Troubleshooting

Intralogistics

Documentation

Cross-team coordination

Education

Bachelor's degree in electrical engineering, automation engineering, mechatronics, controls engineering, or related field

Tools

ITIL processes

Job description

Responsibilities

• Provide control-system focused support to keep the Customer’s automated warehouse stable and running
• Monitor and troubleshoot Storage, Conveyor and Sorter PLC-controlled equipment
• Triage incidents, restore service where possible through structured troubleshooting and approved actions
• Coordinate resolution by guiding on-site resources and escalating to the Service Desk, controls development, and other subject matter experts when required
• Communicate system status and incident updates to stakeholders and customer; provide clear shift handovers, including risk, current mitigations, and next actions
• Maintain accurate tickets and technical documentation (actions taken, backups, versions, and test results)
• Contribute to trend analysis and continuous improvement measures

Requirements

• Bachelor’s degree in electrical engineering, automation engineering, mechatronics, controls engineering, or a related technical field required
• Strong incident communication, documentation, and cross-team coordination skills (operations/control-room style support)
• Very good Siemens & Beckhoff PLC knowledge (e.g., troubleshooting, online diagnostics, reading/modifying code within approved procedures)
• 3+ years of experience supporting intralogistics automation, including storage systems and conveyor equipment
• Ability to diagnose faults across PLCs, HMIs, sensors/actuators, drives/VFDs, and industrial networks; comfortable analyzing alarms and tracing issues in PLC logic
• Good general IT skills and familiarity with ticketing/ITIL-style incident and problem management processes
• Disciplined approach to change control: backups before changes, approvals, testing prior to production use, documentation, and version control; no unauthorized changes and no safety bypasses
• Ability to work independently and under pressure in a shift-based environment; strong troubleshooting mindset and hands-on approach