Controls Service Technician - Ft. Worth, TX

Upgrade Resources; Fort Worth (TX); On-site; USD 39,000 - 72,000; Full time

Benefits offered by this job

Company vehicle

401(k) match

Health insurance

Paid time off

Holiday pay

Training programs

Advancement opportunities

Job summary

Upgrade Resources is seeking a Controls Service Technician (Levels II–IV) to service building automation systems across the North Texas region. This on-site role emphasizes safety, diagnostics, and customer focus, with a clear path from Level II to Level IV.

The position involves traveling between customer sites in a company vehicle, performing programming, commissioning, and system upgrades while mentoring junior technicians.

Qualifications

• 3+ years for Level II in commercial building automation, HVAC controls, or closely related field
• 5+ years for Level III with programming modifications, upgrades, and integrations
• 8+ years for Level IV in commercial building automation or HVAC controls
• Ability to read control drawings, wiring diagrams, and operation sequences
• Valid driver's license and safe driving record

Responsibilities

• Troubleshoot, diagnose, repair, and optimize building automation systems and field devices
• Modify control programs, databases, graphics, and controller applications
• Install, configure, test, and document controllers, sensors, actuators, and network devices
• Perform startup, commissioning, and validation of systems
• Lead and coach less-experienced technicians on complex issues
• Assist in after-hours service calls and on-call support
• Safely operate the company vehicle and follow fleet policies

Skills

HVAC controls

Low-voltage knowledge

Reading drawings

Customer focus

Safety conscious

Tools

Siemens

Honeywell

Johnson Controls

Distech

Tridium Niagara

Job description

Job Title: Controls Service Technician (Levels II - IV) - Ft. Worth, TX

Location: DFW Metroplex, TX (On-site)
Employment Type: Full-Time
Salary: $28.00 - $52.00 Hourly

Company Introduction

This opportunity is with a well-established mechanical contracting firm with more than 40 years of experience delivering innovative HVAC, plumbing, piping, and sheet metal solutions. The company specializes in major mechanical projects for hospitals, data centers, and high-rise commercial buildings, earning a reputation for safety, precision, and high-quality workmanship.

The organization fosters a collaborative, growth-focused culture where employees refine their skills, share knowledge, and advance within a supportive team environment.

Role Overview

The Controls Service Technician services, troubleshoots, and supports building automation systems in commercial facilities across the North Texas territory across a three-level career ladder. Level II technicians independently troubleshoot, repair, commission, and support building automation systems under time-and-material service requests, planned maintenance agreements, and small service projects. Level III technicians perform advanced service, programming adjustments, system upgrades, and integrations while supporting senior staff on complex issues. Level IV technicians serve as the senior field authority for complex controls systems, leading resolution of difficult network, sequence, and integration issues and coaching less-experienced technicians.

The ideal candidate is customer-focused, safety-driven, and committed to delivering reliable, secure, and user-friendly automation solutions. Placement within the ladder is based on verified experience, platform knowledge, and certifications, with a clear path to advance from one level to the next.

This is a territory-based field service position that involves significant daily driving between customer sites in a company vehicle equipped with fleet safety monitoring. Full adherence to company driving and safety policies is a condition of the role, and drive time is paid time under the 40-hour weekly guarantee. The right candidate is comfortable with a mobile, multi-site workday and takes pride in a clean driving record and disciplined safety habits.

Core Responsibilities

• Troubleshoot, diagnose, repair, and optimize building automation systems and associated field devices.
• Review and modify control programs, databases, graphics, workstation configurations, and controller applications.
• Install, configure, test, and document controllers, sensors, actuators, relays, network devices, and control wiring to approved standards.
• Perform controller setup, point-to-point checkout, calibration, database loading, graphics verification, functional testing, startup, and commissioning.
• Resolve sequence-of-operation, communication, integration, and network issues using trend data, alarms, software tools, and meters.
• Configure and support workstations, servers, routers, switches, and IP-based building automation networks, including BACnet and Modbus.
• Coordinate with customer IT departments on network connectivity, IP addressing, and cybersecurity requirements.
• Work with building operators, mechanical contractors, electricians, TAB contractors, commissioning agents, and engineers to ensure successful system operation.
• Train customers on system operation and obtain customer acceptance of completed work.
• Complete accurate service reports, work orders, deficiency reports, as-built records, backups, and turnover documentation.
• Coach less-experienced technicians, review work quality, and lead resolution of complex field issues at the senior level.
• Participate in after-hours service calls, system cutovers, commissioning, and on-call support as assigned.
• Operate the company service vehicle in full compliance with driving, safety, lockout/tagout, and fleet monitoring policies.

Required Background

• Must be authorized to work in the U.S. without sponsorship, as sponsorship is not available for this position.
• Level II: 3+ years of commercial building automation, HVAC controls, low-voltage, or closely related experience.
• Level III: 5+ years of building automation or controls service experience, including programming modifications, system upgrades, and integrations.
• Level IV: 8+ years of commercial building automation, HVAC controls, low-voltage, or closely related experience.
• Ability to read control drawings, wiring diagrams, points lists, and sequences of operation.
• Ability to use digital meters, laptops, and controls software safely and accurately.
• Working knowledge of HVAC systems, low-voltage electrical practices, and IP or field-bus networking.
• Valid driver's license and driving record that meets company requirements.
• Experience with Siemens, Honeywell, Johnson Controls, Distech, Tridium Niagara, or similar platforms a plus. Tridium Niagara certification strongly preferred.
• Experience in healthcare, data centers, laboratories, or other mission-critical environments a plus.

Compensation & Perks

• Competitive salary based on experience
• Company vehicle or mileage reimbursement
• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Paid employee-only medical coverage
• Manufacturer-led and internal technical training
• Paid time off and paid holidays
• Annual incentive program
• Path for advancement into Senior Technician or Lead Technician roles

Ready to put your controls expertise to work in the field?