Controls Service Technician (DFW)

DropUp®

Richardson (TX)

On-site

USD 34,000 - 55,000

Full time

14 days+

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Benefits offered by this job

100% medical insurance covered

401(k) with 4% company match

2 weeks vacation starting Day 1

Take-home company vehicle

Gas card

Company-provided phone and laptop

7 paid holidays

Job summary

A building automation firm in Richardson, TX, is seeking a Controls Service Technician to manage service and support for advanced building systems. The role requires strong DDC/BAS experience and proficiency in ladder-logic programming. This position offers competitive benefits, including full medical coverage, a 401(k) plan with company match, and a take-home vehicle. Ideal candidates will have customer-facing professionalism and problem-solving skills. Opportunities for career advancement are readily available in this high-growth environment.

Qualifications

2+ years of experience with DDC/BAS systems.
Strong knowledge of ladder-logic programming.
Experience with controls platforms like ABB/Cylon and Honeywell.
Prior Niagara experience preferred (N4 certification a plus).

Responsibilities

Perform diagnostics, programming, and repair of BMS and HVAC controls.
Manage service calls from troubleshooting to resolution.
Support urgent service needs with high documentation standards.
Collaborate with project managers on system upgrades and integrations.
Program and troubleshoot DDC systems using ladder-logic.
Work hands-on with Tridium Niagara, ABB/Cylon, Distech, Honeywell, JCI, and similar systems.
Read wiring diagrams and control schematics; communicate clearly with customers on-site.
Ensure safety, quality, and project requirements are met.

Skills

DDC and BAS experience

Troubleshooting

Customer interaction

Ladder-logic programming

Analytical skills

Professional communication

Tools

Tridium Niagara

ABB/Cylon

Distech

Honeywell

Johnson Controls

Job description

Employment Type: Full-Time | Hourly

The Opportunity

This is an excellent opportunity for a Controls Service Technician to join a rapidly growing building automation and integration firm that is redefining how commercial facilities operate. As the company continues to expand, this role plays a critical part in delivering responsive, high‑quality service while supporting increasingly complex building automation systems.

This position is ideal for a technician with strong DDC and BAS experience who enjoys hands‑on troubleshooting, customer interaction, and working with modern controls platforms. You’ll be trusted to manage service calls independently while also collaborating with project managers on larger initiatives.

Why This Role Stands Out

Mid‑to‑senior level role with strong technical ownership
Exposure to advanced building automation and HVAC control systems
Mix of independent service work and collaborative project support
Direct impact on customer satisfaction and system performance
Clear opportunity to grow into senior or lead‑level controls roles
Work with cutting‑edge controls platforms in a high‑growth environment

What You’ll Be Doing

Perform service, diagnostics, programming, and repair of Building Management Systems (BMS) and HVAC controls
Manage service calls from initial troubleshooting through resolution
Support urgent service needs while maintaining high‑quality documentation
Collaborate with project managers on larger system upgrades and integrations
Program, troubleshoot, and support DDC systems using ladder‑logic programming
Work hands‑on with platforms including Tridium Niagara, ABB/Cylon, Distech, Honeywell, Johnson Controls, and similar systems
Read and interpret wiring diagrams, control schematics, and mechanical plans
Communicate clearly and professionally with customers on‑site
Ensure all work complies with safety standards, quality expectations, and project requirements

What We’re Looking For

2+ years of experience diagnosing, programming, and repairing DDC/BAS systems
Strong working knowledge of ladder‑logic style programming (DDC, PLC, or similar)
Hands‑on experience with controls platforms such as ABB/Cylon, Distech, Honeywell, or Johnson Controls
Tridium Niagara experience strongly preferred (N4 certification a plus)
Strong troubleshooting and analytical skills
Ability to work independently in the field and manage service calls end‑to‑end
Customer‑facing professionalism with strong communication skills
Valid driver’s license with an insurable driving record
Ability to pass a background check

Schedule

Monday–Friday, 8:00 AM – 5:00 PM
Occasional overtime and weekend work as required
100% medical insurance covered for the employee and spouse/family
401(k) with 4% company match
2 weeks of vacation starting Day 1
7 paid holidays
Take‑home company vehicle
Gas card
Company‑provided phone and laptop

Why Join Now

You’ll be joining a company that is growing rapidly within the building automation space and investing heavily in its people, technology, and long‑term vision. This is an excellent opportunity for a Controls Technician who wants stability, strong compensation, and a clear path for advancement while working on meaningful, technically challenging systems.

Seniority level