Controls ITO Project Leader

Quest Global; Greenville (SC); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Short/Long Term Disability

Job summary

Quest Global is seeking a Controls ITO (Inquiry to Order) Project Leader to guide the global team responsible for end-to-end controls services. You will manage team execution, talent development, and cross-functional collaboration to ensure successful retrofit projects.

You will oversee data collection, design inputs, and alignment of ITO offerings with customer proposals, while managing budgets and providing regular status updates.

Qualifications

• Bachelor’s Degree in Engineering from an accredited university or college.
• 10–15 years of experience in Controls.
• Excellent communication, leadership, and cross-functional management skills with a proven track record of building and mentoring high-performing technical teams.

Responsibilities

• Lead the global Controls ITO team, setting performance goals and driving productivity and growth.
• Oversee core ITO functions: data collection, design inputs, alignment with proposals, and budget allocations for retrofit projects.
• Serve as escalation point for internal and external stakeholders with root-cause analysis and reporting to drive improvements.
• Collaborate with customers to align ITO offerings with engineering products and provide regular progress updates.
• Standardize product offerings and drive accurate project budgets for retrofit projects.
• Track issues using PSRs and RCAs to drive systemic improvements.
• Provide weekly and monthly updates to customers and leadership on deliverables and risk.

Skills

Team leadership

Cross-functional management

Communication

Mentoring high-performing teams

Education

Bachelor’s Degree in Engineering

Job description

Who We are:

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

Job Requirements

Who We are:

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

What You Will Do

As the Controls ITO (Inquiry to Order) Project Leader, you will lead the global Controls ITO team within the Services Delivery Unit. You are responsible for team execution, talent development, goal setting, and driving productivity and process improvements.

In this role, you will oversee the ITO team’s core functions: collecting critical site data, supporting engineering design inputs, aligning ITO offerings with customer proposals, and ensuring proper project budget/cycle allocations for retrofit projects. You will serve as the primary escalation point for both internal engineering teams and external stakeholders, utilizing root cause analysis and formal reporting to drive continuous improvement.

• Team Leadership & Development: Lead the global Controls ITO team, setting performance goals, driving productivity improvements, conducting career growth discussions, and building the team through strategic hiring and training.
• Site Data & Engineering Support: Lay out site collection needs for various engineering departments; collaborate with the customer sales team to understand proposals and plan travel for on-site data collection on retrofit jobs.
• Customer & Product Alignment: Work directly with customers to align ITO offerings with engineering products, discuss updates, understand concerns/needs, and provide weekly/monthly updates on project progress.
• Standardization & Budgeting: Receive feedback from engineering teams on ITO updates to standardize product offerings and drive accurate project budget allocations for retrofit projects.
• Quality & Continuous Improvement: Track concerns and issues using tools such as Problem Summary Reports (PSRs) and Root Cause Analyses (RCAs) to drive systemic improvements.
• Executive & Stakeholder Reporting: Provide regular weekly and monthly updates to the customer and leadership teams regarding deliverables, progress, and risk management.

What You Will Bring

• Education: Bachelor’s Degree in Engineering from an accredited university or college.
• Experience: 10–15 years of experience in Controls.
• Leadership Skills: Excellent communication, leadership, and cross-functional management skills with a proven track record of building and mentoring high-performing technical teams.

Work Requirements

This role is considered an on-site position located in Greenville,SC and Longmont, CO

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.

Travel Requirements

Ability and willingness to travel to power plants and customer sites as needed (Estimated travel: ~25%).

Pay Range

$110,000 to $135,000. C0mpensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Citizenship Requirements

Due to the nature of the work, US Citizen or Green Card holder required

Benefits

Full-time

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Short/Long Term Disability