Controls Engineering - Operations Lead

Quest Global; City of Schenectady (NY); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

Quest Global in Schenectady, NY, seeks an Engineering Operations Lead to partner with engineering and business leaders to drive operational performance, governance, financial oversight, and continuous improvement across engineering and service delivery teams.

You will coordinate operating rhythms, develop dashboards, and lead cross-functional initiatives to strengthen efficiency and accountability in a globally distributed organization.

Qualifications

• Bachelor's degree or equivalent in Engineering, Business, Finance or related field.
• 5+ years in business operations, project operations, or financial governance.
• Experience coordinating cross-functional initiatives and driving improvements.
• Strong understanding of operational governance, financial controls, and performance management.

Responsibilities

• Support annual, quarterly, monthly, and weekly operating rhythms.
• Assist in strategic planning and execution of priorities across engineering teams.
• Establish and report KPIs; monitor business health and performance.
• Oversee project operational processes: setup, PO validation, WBS, and resource tracking.
• Monitor project financials: revenue recognition, invoicing, forecasting, reporting.
• Ensure timesheet compliance and audit readiness; drive process adherence.
• Develop dashboards and management reports for insights and decisions.
• Lead cross-functional improvement initiatives to raise efficiency and accountability.

Skills

Cross-functional

Analytical thinking

Stakeholder influence

Strategic thinking

Education

Bachelor's degree (Engineering/Business/Finance)

Tools

Excel

BI tools

ERP/PM systems

Job description

Who We Are

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

Job Requirements

POSITION: Engineering Operations Lead

Who We Are

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

Position Summary

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills: The Operations Lead serves as a key operational partner to engineering and business leadership, responsible for driving operational performance, project governance, financial oversight, and continuous improvement across engineering and service delivery teams. This role ensures that business processes, financial controls, performance metrics, and operational priorities are effectively managed and aligned with organizational objectives. Working closely with Engineering, Finance, Human Resources, and other functional teams, the Operations Lead will coordinate business operating rhythms, monitor organizational performance, identify improvement opportunities, and drive initiatives that strengthen operational efficiency and accountability. Success requires strong business acumen, analytical capabilities, independent leadership, and the ability to influence cross-functional stakeholders.

What You Will Do

• Business Operations & Governance: Support annual, quarterly, monthly, and weekly business operating rhythms, including operational reviews, business planning, performance reporting, and organizational governance activities.
• Strategic Planning & Execution: Support the development and deployment of business strategies, organizational priorities, and performance objectives, ensuring alignment across engineering and service delivery teams.
• Performance Management: Establish, monitor, and report on key performance indicators, evaluating business health, operational effectiveness, and progress against organizational objectives.
• Project & Program Governance: Oversee project operational processes, including project setup, work order management, purchase order validation, statements of work, resource tracking, and adherence to organizational policies and controls.
• Financial Operations & Oversight: Monitor project financial performance, including revenue recognition, unbilled revenue, invoicing, financial reconciliation, revenue forecasting, and financial reporting in collaboration with Finance and delivery leadership.
• Operational Compliance: Drive adherence to organizational processes, including timesheet compliance, resource allocation tracking, project documentation, financial controls, and audit readiness.
• Business Analytics & Reporting: Develop and maintain operational dashboards, management reports, and performance tracking tools to provide actionable insights, identify emerging risks, and support data-driven decision-making.
• Continuous Improvement: Identify and lead cross-functional improvement initiatives focused on process optimization, operational efficiency, reporting accuracy, standardization, and overall business performance.
• Cross-Functional Collaboration: Partner with engineering leaders, delivery teams, Finance, Human Resources, Information Technology, and other support functions to resolve operational challenges, implement improvements, and drive organizational alignment.
  

Required Qualifications

What You Will Bring:

• Bachelor's degree in Engineering, Business Administration, Management, Finance, or a related field. An equivalent combination of education and relevant professional experience will also be considered.
• 5 plus years of progressive experience in business operations, project operations, financial governance, program management, or related functions.
• Demonstrated experience coordinating complex cross-functional initiatives, driving operational improvements, and influencing stakeholders across multiple organizational levels.
• Strong understanding of business operations, project lifecycle management, operational governance, financial controls, and organizational performance management.
• Experience supporting project financial activities, including revenue tracking, forecasting, invoicing, financial reporting, and resource management.
• Strong analytical and problem-solving capabilities, with the ability to interpret business and financial data, identify performance gaps, and develop actionable improvement plans.
• Proficiency in Microsoft Excel, business intelligence and reporting tools, and enterprise project or financial management systems.
• Excellent written and verbal communication skills, including the ability to present operational and financial information effectively to business leadership and cross-functional stakeholders.
• Demonstrated ability to manage competing priorities, work independently, and drive accountability in a dynamic, globally distributed organization.
  

Preferred Qualifications

• Experience within engineering services, power generation, industrial manufacturing, or complex technology delivery environments.
• Experience supporting large-scale engineering organizations, geographically distributed teams, or multinational business operations.
• Knowledge of business planning, capacity management, resource utilization, and organizational performance measurement.
• Demonstrated experience applying continuous improvement methodologies to improve operational processes, financial performance, and business efficiency.
  

Pay Range: $80,000 to $120,000

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements

We offer flexible work options, including hybrid arrangements, to support the needs of the role and align with company policies. This position is located in Schenectady, New York, and is considered hybrid with 3 days required on-site.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
  

Travel Requirements

Due to the nature of the work, 20% travel may be required.