Control Desk Coordinator - Radiology

Trinity Health; Grand Rapids (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

Trinity Health in Grand Rapids is seeking a part-time Radiology Control Desk Coordinator to support patient check-in, information gathering, and document scanning for medical records. You will help ensure exam orders are complete, manage patient flow across five modalities, and coordinate with hospitals, physicians, and patients.

The role includes greeting patients, verifying orders, digitizing reports, and assisting with transportation and emergencies.

Qualifications

• High School graduate or equivalent.
• CPR certification within three months of hire.
• One year of clerical and patient-related experience or extensive hospital setting knowledge.
• Preferred: previous experience managing an office setting or patient care.

Responsibilities

• Greet patients, confirm information, process paperwork, and prepare them for exams.
• Verify physician orders and clinical info, ensuring accuracy for exam scheduling.
• Digitize, print, and distribute reports, CDs, and images to relevant parties.
• Monitor patients in the department, addressing needs and responding to emergencies.
• Coordinate work assignments for Orderlies, manage patient flow, and transport as needed.
• Train new staff and maintain departmental organization.
• Perform scheduling, locating reports, ordering supplies, and coordinating emergent procedures.
• Verify requisitions for coders and resolve discrepancies by contacting physician offices.

Skills

Clerical experience

Patient interaction

Communication skills

Education

High School diploma or equivalent

Job description

Employment Type:Part timeShift:12 Hour Evening ShiftDescription:

Schedule | Hours:

• Part-time, 24 hours per week
• Th/Fri 11a-11p
• Occasional weekend to cover as necessary and the holiday rotation.

Position Summary:

The Control Desk Coordinator supports the Radiology Department by greeting patients, collecting information, and scanning documents into medical records. They ensure exam orders are complete, charges are processed, and manage patient flow across five modalities. The coordinator interacts with hospitals, patients, and physician offices, assists with patient transportation, and maintains medical records.

What the Control Desk Coordinator | Radiology will do:

• Greet patients, confirm information, process paperwork, and prepare them for exams.
• Verify physician orders and clinical info, ensuring accuracy for exam scheduling.
• Digitize, print, and distribute reports, CDs, and images to relevant parties.
• Monitor patients in the department, addressing needs and responding to emergencies.
• Coordinate work assignments for Orderlies, manage patient flow, and transport as needed.
• Train new staff and maintain departmental organization.
• Perform clerical tasks, including scheduling, locating reports, ordering supplies, and coordinating emergent procedures.
• Verify requisitions for coders and resolve discrepancies by contacting physician offices.

What the Control Desk Coordinator | Radiology will need:

• High School graduate or equivalent.
• Certification or re-certification in Cardio Pulmonary Resuscitation (CPR) within three months of hire.
• One year of clerical and patient work related experience or vast knowledge of hospital setting.
• Preferred: Previous experience with managing an office setting or care of patients.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.