Contracts & Sales Ops Analyst — Precision & Compliance

Capitolis; Georgia; On-site; USD 65,000 - 100,000; Full time

Job summary

Candence is seeking a detail‑oriented Sales Ops Support Analyst to support the development, documentation, and execution of customer agreements and sales transactions. This role requires precise contract drafting and strong collaboration across Sales, Legal, Finance/Billing, and Operations.

The successful candidate will draft, review, and manage documents, create SOPs, and build quotes in Salesforce/CPQ while ensuring regulatory compliance and accuracy.

Qualifications

• Minimum 3 years of experience in banking, financial services, or related regulated industry.
• Experience drafting, revising, reviewing, and interpreting contractual language and commercial agreements.
• Exceptional written and verbal communication skills with the ability to produce clear, professional business and legal documentation.
• Working knowledge of Salesforce.
• Excellent attention to detail and commitment to accuracy.
• Ability to work effectively with stakeholders across Sales, Legal, Finance/Billing, and Operations.
• Strong organizational skills with the ability to manage multiple deadlines simultaneously.
• Self-motivated, proactive, and able to work independently with minimal supervision.
• Quick learner with strong problem-solving and critical-thinking skills.

Responsibilities

• Draft, review, edit, and manage customer contracts, amendments, order forms, statements of work, and other commercial documents.
• Translate business requirements and deal terms into clear, accurate contractual language while ensuring alignment with company standards and approved legal provisions.
• Partner closely with Sales and Legal teams to negotiate, revise, and finalize agreement language.
• Review customer requests and identify contractual, operational, and billing implications.
• Create and maintain Standard Operating Procedure (SOPs), process documentation, and customer‑facing documentation.
• Build and maintain sales quotes within Salesforce and CPQ platforms.
• Ensure contracts, quotes, and supporting documentation are accurate, complete, and properly maintained for audit and compliance purposes.
• Collaborate with Legal, Finance/Billing, Sales, and Operations teams to facilitate efficient contract execution and customer onboarding.
• Support billing and provisioning processes and ensure contractual obligations are accurately reflected in downstream systems.
• Identify process improvement opportunities and contribute to the development of scalable operational procedures.
• Manage multiple priorities and deadlines while maintaining a high degree of accuracy and professionalism.

Skills

Contract drafting

Excellent communication

Attention to detail

Organizational skills

Independent work

Problem solving

Critical thinking

Self-motivated

Stakeholder management

Writing skills

Tools

Salesforce

Salesforce CPQ

Job description

Candence is seeking a detail‑oriented Sales Ops Support Analyst to support the development, documentation, and execution of customer agreements and sales transactions. This role requires precise contract drafting and strong collaboration across Sales, Legal, Finance/Billing, and Operations.

The successful candidate will draft, review, and manage documents, create SOPs, and build quotes in Salesforce/CPQ while ensuring regulatory compliance and accuracy.