Sales Contracts & Ops Analyst

RevOps Report; Georgia; On-site; USD 70,000 - 95,000; Full time

Job summary

Candescent is a technology company delivering Intelligent Banking experiences with API-first architecture and cloud-based innovation. We seek a detail-oriented Sales Ops Support Analyst to draft and manage customer agreements, translate requirements, and build quotes in Salesforce CPQ.

You will collaborate with Sales, Legal, Finance, and Operations to ensure terms are accurate and compliant. The successful candidate will demonstrate strong writing, contractual understanding, and the ability to

Qualifications

• Minimum 3 years of experience in banking, financial services, or a regulated industry.
• Strong ability to draft, revise, review, and interpret contractual language.
• Excellent written and verbal communication for business and legal documentation.
• Working knowledge of Salesforce and related tools.
• Attention to detail and accuracy with cross-functional stakeholders.
• Ability to manage multiple deadlines independently.

Responsibilities

• Draft, review, edit, and manage customer contracts, amendments, and order forms.
• Translate business requirements into precise contractual language aligned with standards.
• Collaborate with Sales and Legal to negotiate and finalize agreements.
• Review requests for contractual, operational, and billing implications.
• Create and maintain SOPs, process docs, and customer-facing materials.
• Build and maintain sales quotes within Salesforce and CPQ.
• Ensure contracts and documents are complete for audit and compliance.
• Support billing, provisioning, and downstream systems alignment.
• Identify process improvements and contribute to scalable procedures.
• Handle multiple priorities with accuracy and professionalism.

Skills

Contract drafting

Written communication

Verbal communication

Cross-functional collaboration

Attention to detail

Salesforce knowledge

Tools

Salesforce

Salesforce CPQ

Zuora

ServiceNow

Salesforce Service Cloud

Job description

Candescent is a technology company delivering Intelligent Banking experiences with API-first architecture and cloud-based innovation. We seek a detail-oriented Sales Ops Support Analyst to draft and manage customer agreements, translate requirements, and build quotes in Salesforce CPQ.

You will collaborate with Sales, Legal, Finance, and Operations to ensure terms are accurate and compliant. The successful candidate will demonstrate strong writing, contractual understanding, and the ability to