Sales Ops & Contracts Specialist

Candescent; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

Candescent is seeking a detail-oriented Sales Ops Support Analyst to draft and manage customer contracts in a regulated financial services environment. The role interfaces with Sales, Legal, Finance/Billing, and Operations to ensure accurate terms, compliance, and efficient onboarding.

The ideal candidate will have strong writing skills, experience with Salesforce CPQ, and a demonstrated ability to translate business needs into precise contractual language.

Qualifications

• Minimum 3 years of experience in banking, financial services, or related regulated industry.
• Strong experience drafting, revising, reviewing, and interpreting contractual language and commercial agreements.
• Exceptional written and verbal communication skills for business and legal documentation.
• Working knowledge of Salesforce and CPQ platforms.
• Attention to detail and ability to coordinate with multiple stakeholders.

Responsibilities

• Draft, review, edit, and manage customer contracts, amendments, order forms, statements of work, and other documents.
• Translate requirements into clear contractual language aligned with company standards and legal provisions.
• Partner with Sales and Legal to negotiate, revise, and finalize language.
• Review requests for contractual, operational, and billing implications.
• Create and maintain SOPs, process docs, and customer-facing materials.
• Build and maintain quotes within Salesforce and CPQ.
• Ensure contracts and quotes are accurate and auditable.

Skills

Contract drafting

Contract interpretation

Documentation

Stakeholder collaboration

Attention to detail

Self-motivation

Problem solving

Writing skills

Tools

Salesforce

Salesforce CPQ

Zuora

ServiceNow

Sales Cloud

Job description

Candescent is seeking a detail-oriented Sales Ops Support Analyst to draft and manage customer contracts in a regulated financial services environment. The role interfaces with Sales, Legal, Finance/Billing, and Operations to ensure accurate terms, compliance, and efficient onboarding.

The ideal candidate will have strong writing skills, experience with Salesforce CPQ, and a demonstrated ability to translate business needs into precise contractual language.