Contracts & Operations Associate

Acosta; Jacksonville (FL); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Job summary

Acosta Group is seeking an Associate Business Manager to support Kroger Fresh business by managing contracts, orders and administrative processes across multiple priorities. The role collaborates with Acosta BMs, Kroger, clients and internal teams to resolve issues, manage deductions and provide dedicated client admin support.

The ideal candidate is highly organized, proactive, and able to investigate root causes, ownership, and prevention of recurring problems while communicating effectively

Qualifications

• Proficient in Microsoft Office with strong Excel skills.
• Ability to manage high email volume and multiple priorities.
• Experience with DemandTec or customer contract systems preferred.
• Familiarity with EDI or electronic order processes preferred.

Responsibilities

• Manage Kroger contract creation and maintenance using DemandTec and related systems.
• Coordinate customer forms, price changes, item maintenance, and docs.
• Provide EDI support and troubleshoot issues for clients.
• Support administrative tasks for assigned client and internal teams.

Skills

Microsoft Office

Outlook

Excel

PowerPoint

Word

High email volume management

Multi-priority management

Tools

DemandTec

EDI

Kroger systems

Client systems knowledge

Job description

Acosta Group is seeking an Associate Business Manager to support Kroger Fresh business by managing contracts, orders and administrative processes across multiple priorities. The role collaborates with Acosta BMs, Kroger, clients and internal teams to resolve issues, manage deductions and provide dedicated client admin support.

The ideal candidate is highly organized, proactive, and able to investigate root causes, ownership, and prevention of recurring problems while communicating effectively