Contracts/Deal Desk Administrator

Bayside Solutions; California (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

Bayside Solutions, Inc. seeks a contract operations professional to execute end-to-end workflows for customer contracts, including intake validation, drafting support, redlining, routing for approvals and signature execution.

You will manage high-volume contracts, renewals and amendments with accuracy, ensure pricing and terms align with guidelines, and update NetSuite and ERP data to keep downstream systems current.

Qualifications

• 3-5 years of experience in commercial contract operations or a related role.
• Proven ability to manage high-volume, detail-oriented work with strong accuracy and organization.
• Working knowledge of contract lifecycle management processes.
• Strong prioritization and time management skills across multiple concurrent workflows.
• Clear, professional communication skills with cross-functional collaboration.
• Process-oriented mindset with proactive escalation and problem-solving.
• Ability to operate in a fast-paced, execution-driven environment.
• Customer service orientation with focus on stakeholder experience.

Responsibilities

• Execute end-to-end contract workflows, including intake validation, drafting support, redlining coordination, routing for approvals, and final signature execution.
• Manage a high volume of customer contracts, renewals, and amendments with strong accuracy and adherence to internal policies and compliance requirements.
• Ensure all pricing, terms, and contract structures align with approved guidelines and approval frameworks.
• Track contract status across multiple workflows, proactively following up to remove blockers and ensure timely execution.
• Update ERP systems (e.g., NetSuite) with finalized pricing, contract terms, and relevant customer data upon approval to ensure downstream accuracy.
• Maintain clean, accurate, and audit-ready contract and pricing data across systems.
• Provide weekly status updates on the contract pipeline, including progress, risks, and key milestones.
• Identify operational bottlenecks and implement process improvements to increase efficiency and reduce cycle times.
• Support continuous improvement of contract processes, templates, and intake mechanisms.
• Contribute to documentation, standardization, and scalability of repeatable workflows.
• Serve as a primary point of contact for Sales and internal stakeholders on contract-related requests, pricing exceptions, and status inquiries.
• Partner cross-functionally with Legal, Finance, Sales Leadership, and Regulatory to drive alignment and timely execution.
• Communicate clearly and proactively on contract status, risks, and required actions.
• Deliver a high level of internal customer service through responsiveness, transparency, and solution-oriented support throughout the contract lifecycle.
• Analyze customer usage trends, renewal timelines, and revenue/spend patterns to support contract strategy and decision-making (e.g., rebate, commitment, and tiered volume agreements).
• Provide insights into customer performance, including spend trajectory and potential growth or risk indicators.
• Assist in identifying discrepancies or inconsistencies in customer data and elevate as needed.
• Support account teams with data-driven inputs for renewals, pricing discussions, and contract structuring.

Skills

Contract operations

Lifecycle management

Cross-functional collaboration

Time management

Attention to detail

Communication

Process improvement

Data-driven decisions

Tools

NetSuite

ERP systems

Job description

• Execute end-to-end contract workflows, including intake validation, drafting support, redlining coordination, routing for approvals, and final signature execution.
• Manage a high volume of customer contracts, renewals, and amendments with strong accuracy and adherence to internal policies and compliance requirements.
• Ensure all pricing, terms, and contract structures align with approved guidelines and approval frameworks.
• Track contract status across multiple workflows, proactively following up to remove blockers and ensure timely execution.
• Update ERP systems (e.g., NetSuite) with finalized pricing, contract terms, and relevant customer data upon approval to ensure downstream accuracy.
• Maintain clean, accurate, and audit-ready contract and pricing data across systems.
• Provide weekly status updates on the contract pipeline, including progress, risks, and key milestones.
• Identify operational bottlenecks and implement process improvements to increase efficiency and reduce cycle times.
• Support continuous improvement of contract processes, templates, and intake mechanisms.
• Contribute to documentation, standardization, and scalability of repeatable workflows.
• Serve as a primary point of contact for Sales and internal stakeholders on contract-related requests, pricing exceptions, and status inquiries.
• Partner cross-functionally with Legal, Finance, Sales Leadership, and Regulatory to drive alignment and timely execution
• Communicate clearly and proactively on contract status, risks, and required actions.
• Deliver a high level of internal customer service through responsiveness, transparency, and solution-oriented support throughout the contract lifecycle.
• Analyze customer usage trends, renewal timelines, and revenue/spend patterns to support contract strategy and decision-making (e.g., rebate, commitment, and tiered volume agreements)
• Provide insights into customer performance, including spend trajectory and potential growth or risk indicators.
• Assist in identifying discrepancies or inconsistencies in customer data and elevate as needed.
• Support account teams with data-driven inputs for renewals, pricing discussions, and contract structuring

Requirements and Qualifications:

• 3-5 years of experience in commercial contract operations or a related role
• Proven ability to manage high-volume, detail-oriented work with strong accuracy and organization
• Working knowledge of contract lifecycle management processes
• Strong prioritization and time management skills across multiple concurrent workflows
• Clear, professional communication skills with the ability to work effectively across cross-functional teams
• Process-oriented mindset with the ability to identify and drive incremental improvements
• Sound judgment and a proactive approach to escalation and problem-solving
• Ability to operate effectively in a fast-paced, execution-driven environment
• Strong customer service orientation with a focus on responsiveness and stakeholder experience

Desired Skills and Experience

Contract administration, deal desk operations, commercial contract operations, contract lifecycle management, contract intake validation, contract drafting support, contract redlining coordination, approval routing, signature execution, customer contracts, renewals, amendments, pricing validation, contract terms, contract structuring, approval frameworks, compliance, contract status tracking, workflow management, ERP systems, NetSuite, contract data management, pricing data management, audit-ready documentation, contract pipeline reporting, risk tracking, milestone tracking, process improvement, cycle-time reduction, contract templates, intake processes, workflow standardization, scalable operations, stakeholder management, cross-functional collaboration, Legal, Finance, Sales, Sales Leadership, Regulatory, pricing exceptions, customer service, customer usage analysis, renewal analysis, revenue analysis, spend analysis, rebate agreements, commitment agreements, tiered volume agreements, customer performance insights, growth and risk indicators, data discrepancy identification, data-driven decision-making, pricing discussions, accuracy, organization, prioritization, time management, professional communication, escalation management, problem-solving, fast-paced execution, responsiveness

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

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