Contract Operations Specialist - Renewals, Pricing & Data

Bayside Solutions; California (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

Bayside Solutions, Inc. seeks a contract operations professional to execute end-to-end workflows for customer contracts, including intake validation, drafting support, redlining, routing for approvals and signature execution.

You will manage high-volume contracts, renewals and amendments with accuracy, ensure pricing and terms align with guidelines, and update NetSuite and ERP data to keep downstream systems current.

Qualifications

• 3-5 years of experience in commercial contract operations or a related role.
• Proven ability to manage high-volume, detail-oriented work with strong accuracy and organization.
• Working knowledge of contract lifecycle management processes.
• Strong prioritization and time management skills across multiple concurrent workflows.
• Clear, professional communication skills with cross-functional collaboration.
• Process-oriented mindset with proactive escalation and problem-solving.
• Ability to operate in a fast-paced, execution-driven environment.
• Customer service orientation with focus on stakeholder experience.

Responsibilities

• Execute end-to-end contract workflows, including intake validation, drafting support, redlining coordination, routing for approvals, and final signature execution.
• Manage a high volume of customer contracts, renewals, and amendments with strong accuracy and adherence to internal policies and compliance requirements.
• Ensure all pricing, terms, and contract structures align with approved guidelines and approval frameworks.
• Track contract status across multiple workflows, proactively following up to remove blockers and ensure timely execution.
• Update ERP systems (e.g., NetSuite) with finalized pricing, contract terms, and relevant customer data upon approval to ensure downstream accuracy.
• Maintain clean, accurate, and audit-ready contract and pricing data across systems.
• Provide weekly status updates on the contract pipeline, including progress, risks, and key milestones.
• Identify operational bottlenecks and implement process improvements to increase efficiency and reduce cycle times.
• Support continuous improvement of contract processes, templates, and intake mechanisms.
• Contribute to documentation, standardization, and scalability of repeatable workflows.
• Serve as a primary point of contact for Sales and internal stakeholders on contract-related requests, pricing exceptions, and status inquiries.
• Partner cross-functionally with Legal, Finance, Sales Leadership, and Regulatory to drive alignment and timely execution.
• Communicate clearly and proactively on contract status, risks, and required actions.
• Deliver a high level of internal customer service through responsiveness, transparency, and solution-oriented support throughout the contract lifecycle.
• Analyze customer usage trends, renewal timelines, and revenue/spend patterns to support contract strategy and decision-making (e.g., rebate, commitment, and tiered volume agreements).
• Provide insights into customer performance, including spend trajectory and potential growth or risk indicators.
• Assist in identifying discrepancies or inconsistencies in customer data and elevate as needed.
• Support account teams with data-driven inputs for renewals, pricing discussions, and contract structuring.

Skills

Contract operations

Lifecycle management

Cross-functional collaboration

Time management

Attention to detail

Communication

Process improvement

Data-driven decisions

Tools

NetSuite

ERP systems

Job description

Bayside Solutions, Inc. seeks a contract operations professional to execute end-to-end workflows for customer contracts, including intake validation, drafting support, redlining, routing for approvals and signature execution.

You will manage high-volume contracts, renewals and amendments with accuracy, ensure pricing and terms align with guidelines, and update NetSuite and ERP data to keep downstream systems current.