Contracts & Compliance Specialist — Own the Workflow

IRONCLAD Powered by Mersino; Auburn Hills (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

IRONCLAD Powered by Mersino in Auburn Hills, MI seeks a Contracts & Compliance Coordinator to manage contract intake, review, execution, and filing, while ensuring accurate documentation and timely progress. You will collaborate with Sales, Operations, Legal, Risk and others to keep contracts moving smoothly.

The role emphasizes ownership of workflows, proactive follow-up on gaps, and escalation when needed to avoid delays.

Qualifications

• Associate’s or bachelor’s degree in business administration, Construction Management, Supply Chain Management, Risk Management, or a related field preferred.
• 3–5 years of relevant experience in contract administration, construction or industrial project administration, customer onboarding, prequalification, procurement, vendor/subcontractor management, compliance, or risk management.
• Experience in heavy civil construction, industrial services, environmental services, specialty contracting, equipment rental, or commercial construction is preferred.

Responsibilities

• Coordinate contracts from intake through review, approval, execution, and filing.
• Assist Sales and Operations with contract routing and approvals.
• Maintain contract records in the contract management system.
• Track contracts requiring action, approval, signature, renewal, or follow-up.
• Maintain executed agreements and supporting documentation.
• Coordinate with Legal, Operations, Project Management, Risk, and leadership when additional review or decisions are needed.
• Help teams locate agreements and contract information.
• Support contract reporting, system improvements, and document management.
• Manage customer onboarding, pre-bid, vendor, and subcontractor qualification requirements.
• Coordinate qualification packages from initial request through completion.
• Review and track required information, including financial information, safety records, insurance, bonding, licenses, certifications, project experience, and references.
• Maintain qualification records and approved vendor/subcontractor information.
• Coordinate annual and periodic renewals.
• Track expiring insurance, licenses, certifications, and other required documents.
• Work with internal teams to complete customer prequalification and onboarding requirements.
• Support customer audits and compliance reviews.
• Support project teams with contract and compliance documentation.
• Track subcontractor onboarding requirements.
• Create Subcontractor agreements on company boilerplate templates
• Manage lower-tier subcontractors compliance within external portals
• Monitor required notices, change-order documentation, and contract correspondence as assigned.
• Help resolve missing, incomplete, or conflicting documentation.
• Identify and elevate potential contract, insurance, or compliance issues.
• Support project and customer audits.
• Follow open items through completion.
• Maintain reports showing contract, qualification, and compliance status.
• Track open and aging items and make sure owners have visibility.
• Identify recurring process gaps or bottlenecks.
• Support improvements to contract and compliance workflows.
• Assist with data cleanup, document migration, and system projects.
• Help develop and maintain standard templates, checklists, and processes.
• Look for ways to reduce manual work, delays, and errors.

Skills

Customer onboarding

Contract administration

Vendor qualification

Documentation

Cross-team coordination

Communication

Time management

Education

Associate’s or bachelor’s degree in business administration, Construction Management, Supply Chain Management, Risk Management, or a related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

SharePoint

Contract management systems (Ironclad, DocuSign CLM, Contract Logix)

ERP systems (NetSuite, SAP, Viewpoint, Oracle)

Job description

IRONCLAD Powered by Mersino in Auburn Hills, MI seeks a Contracts & Compliance Coordinator to manage contract intake, review, execution, and filing, while ensuring accurate documentation and timely progress. You will collaborate with Sales, Operations, Legal, Risk and others to keep contracts moving smoothly.

The role emphasizes ownership of workflows, proactive follow-up on gaps, and escalation when needed to avoid delays.