Contracts & CLM Operations Lead

Postman; Austin (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Full medical coverage

Flexible PTO

Wellness reimbursement

Monthly lunch stipend

Job summary

Postman, a leading API platform, seeks a Contracts Manager to own the CLM lifecycle and ensure smooth execution of global contracts. You will manage templates, playbooks, and documentation, while supporting high-volume commercial transactions across Legal, Finance, and GTM teams.

Reporting to the Managing Counsel, Commercial, you will optimize Ironclad workflows, build dashboards, and collaborate with Deal Operations and Sales to scale contracting processes for growth.

Qualifications

• 5-7 years of experience in contract management, legal operations, or a similar role supporting commercial transactions at a technology company.
• Hands-on Ironclad administration experience, including workflow design, template building, reporting, and system configuration.
• Strong understanding of the commercial contract lifecycle in a B2B SaaS environment, from request intake through execution and post-signature management.
• Experience developing or improving reporting and analytics for legal or deal operations teams.
• Self-starter who thrives with minimal direction, proactively identifies problems and solutions, and takes full ownership of outcomes in a fast-moving environment.
• Clear communicator who builds trust quickly with cross-functional stakeholders and takes ownership of follow-through.
• Comfort with AI-powered contract tools and enthusiasm for identifying automation opportunities that reduce manual work and improve accuracy.
• Track record of creating and maintaining contract templates, playbooks, and process documentation.

Responsibilities

• Own Postman's Ironclad CLM platform, configuring, designing workflows, managing users, and ongoing optimization.
• Build, maintain, and improve automated contract workflows in Ironclad to reduce cycle times and manual steps.
• Manage contract records, metadata, and reporting within Ironclad for accuracy and auditability.
• Develop dashboards and reports showing contract volume, cycle times, bottlenecks, and metrics for Legal/Deal Operations/Finance leadership.
• Troubleshoot system issues, coordinate with Ironclad support and internal teams on platform updates and integrations.

Skills

Ironclad administration

Contract management

Reporting & analytics

Cross-functional collaboration

Process improvement

Education

Bachelor's degree

Tools

Salesforce CPQ

Job description

Postman, a leading API platform, seeks a Contracts Manager to own the CLM lifecycle and ensure smooth execution of global contracts. You will manage templates, playbooks, and documentation, while supporting high-volume commercial transactions across Legal, Finance, and GTM teams.

Reporting to the Managing Counsel, Commercial, you will optimize Ironclad workflows, build dashboards, and collaborate with Deal Operations and Sales to scale contracting processes for growth.