Contractor Resource Center Program Lead – Cincinnati

Economic and Community Development Institute; Cincinnati (OH); Hybrid; USD 50,000 - 58,000; Full time

Job summary

Economic and Community Development Institute in Cincinnati seeks a CRC Program Coordinator to manage day-to-day operations of the Contractor Resource Center in the Greater Cincinnati market, under the Director of CRC. The role coordinates programming, client intake, workshops, and partnerships to help construction-related small businesses grow.

This position advances ECDI's mission by linking entrepreneurs to education, technical assistance, procurement opportunities, and access to capital,

Qualifications

• Bachelor's degree in Business Administration, Construction Management, Economic Development, Public Administration, or related field preferred.
• Minimum of two (2) years of experience in program coordination, workforce development, economic development, construction industry support, nonprofit management, or related field.
• Experience working with entrepreneurs or small businesses preferred.
• Experience coordinating meetings, events, or educational programming preferred.
• Experience using Salesforce or other CRM systems preferred.

Responsibilities

• Coordinate daily operations of the Contractor Resource Center in the Cincinnati market.
• Coordinate client intake, onboarding, scheduling, and documentation within Salesforce.
• Maintain accurate client records and program data.
• Coordinate and facilitate monthly workshops, webinars, educational programming, networking events, and contractor development initiatives aligned with CRC strategic objectives.
• Serve as the primary point of contact for CRC participants.
• Coordinate one-on-one coaching appointments with CRC staff.
• Assist construction-related businesses with accessing technical assistance.
• Connect clients with ECDI lending products and Relationship Managers for capital readiness.
• Assist clients in identifying educational resources and procurement opportunities.
• Provide one-on-one technical assistance to contractors while connecting clients with CRC staff and ECDI subject matter experts.
• Assist in accessing business education, technical assistance, financing, procurement opportunities, and partnerships for long-term growth.
• Coordinate technical assistance and educational programming that prepares contractors to bid and win procurement opportunities.

Skills

Organizational skills

Customer service

Communication

Project coordination

Public speaking

Relationship building

Cross-functional collaboration

Time management

Adaptability

Education

Bachelor's degree in Business Administration

Equivalent education/experience

Tools

Salesforce

CRM systems

Microsoft Office

Job description

Economic and Community Development Institute in Cincinnati seeks a CRC Program Coordinator to manage day-to-day operations of the Contractor Resource Center in the Greater Cincinnati market, under the Director of CRC. The role coordinates programming, client intake, workshops, and partnerships to help construction-related small businesses grow.

This position advances ECDI's mission by linking entrepreneurs to education, technical assistance, procurement opportunities, and access to capital,