Contractor Relations Specialist

Iconma,-Llc.; Austin (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Referral program

Excellent growth opportunities

Job summary

Iconma,-Llc. is seeking a Contractor Relations Specialist to own the contractor lifecycle in a full-time, direct-hire capacity in Austin, TX. You will manage onboarding, maintenance, and offboarding while ensuring a seamless contractor experience and strong collaboration with internal teams.

The role demands 2+ years in staffing or onboarding, superb communication, and the ability to analyze data, build relationships, and multitask in a fast-paced environment using Microsoft Office tools.

Qualifications

• 2+ years in staffing/onboarding or related contractor management.
• Excellent written and verbal communication.
• Skilled at assessing contractor needs and delivering solutions.
• Strong relationship-building and decision-making abilities.
• Ability to report and analyze data and communicate results.
• Capable of managing daily workload independently under pressure.

Responsibilities

• Oversee onboarding, maintenance, and offboarding of contractors.
• Develop and maintain relationships with contractors.
• Troubleshoot contractor-related issues with cross-functional teams.
• Provide excellent communication and customer service.
• Offer administrative support and back-up coverage as needed.

Skills

Communication

Onboarding

Relationship Building

Needs Assessment

Data Analysis

Independent Management

Microsoft Office Proficiency

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Join Our Team as a Contractor Relations Specialist!

We are seeking a dedicated and dynamic individual to join our team on a full-time, direct basis. In this role, you will be responsible for managing the entire lifecycle of contractor relationships, building and maintaining strong connections, and ensuring a seamless experience for our contractors.

What You Will Do:

• Contractor Onboarding, Maintenance, and Offboarding: Manage the entire lifecycle of contractor relationships including onboarding new hires, dealing with any employee relation issues, counseling sessions, performance improvement plans, etc.
• Develop and Maintain Relationships: Engage with contractors to build and sustain strong connections.
• Troubleshoot Issues: Address and resolve contractor-related issues, collaborating with various departments as needed.
• Communication and Customer Service: Provide excellent communication, interpersonal, and customer service skills daily.
• Administrative Support: Offer additional administrative support, including backup coverage for team members as needed.

Who You Are:

• Expressive Communicator: You have excellent written and verbal communication skills and can develop relationships with a diverse range of individuals.
• Helper and Guide: You have a genuine interest in assisting and guiding people through onboarding processes and effective contract assignments.
• Fast Learner: You are adaptable and eager to absorb and retain new concepts and ideas.
• Multi-tasker: You can manage multiple tasks independently in a fast-paced environment.
• Organized Problem Solver: You love organization, problem-solving, and paying attention to detail.

Required Skills:

• Experience: Minimum 2 years of experience within the staffing industry and/or experience dealing with onboarding and employee relation issues.
• Communication: Friendly, personable, with excellent communication and interpersonal skills.
• Needs Assessment: Skilled at assessing contractor needs, developing proposals, and delivering solutions.
• Relationship Building: Strong relationship-building and decision-making skills.
• Data Analysis: Ability to report, analyze data, and communicate results effectively.
• Independent Management: Capable of managing daily workload independently, operating well under pressure, and balancing competing priorities in a high-volume, fast-paced, team-oriented, and results-driven environment.
• Microsoft Office Proficiency: Proficient in Microsoft Office products, including Outlook, Word, and Excel.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities