Contracting Operations Specialist

Alliant Insurance Services; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Alliant Insurance Services is seeking a detail-oriented Contracts Administrator to manage day-to-day workflow, contract review, and data entry while coordinating with agents and carriers. This role serves as a liaison within the contracting team and supports processing in Zoho CRM.

Responsibilities include collecting incomplete data, reconciling items to move contracts back into production, explaining carrier communications to agents, and assisting with various contracting tasks.

Qualifications

• High School Diploma or GED required.
• 3+ years in general insurance or related field.

Responsibilities

• Processes contracts through Zoho CRM, posting notes and sending follow-up emails.
• Collects outstanding data from agents and connects it with the contract to resume production.
• Explains carrier communications to agents and updates contract data.
• Processes state appointments, product additions, and commission/hierarchy changes.
• Supports Contracting Associate I & II with new contract processing as needed.
• Communicates with management and carrier representatives; maintains carrier knowledge.
• Acts for Contracting Manager during absences and identifies issues for resolution.

Skills

Insurance industry knowledge

Data entry

CRM systems

Communication skills

Problem solving

Microsoft Suite

Bilingual English/Spanish

Education

High School Diploma or GED

3+ years in general insurance or related field

Tools

Zoho CRM

MS Outlook

Microsoft Office

Job description

Alliant Insurance Services is seeking a detail-oriented Contracts Administrator to manage day-to-day workflow, contract review, and data entry while coordinating with agents and carriers. This role serves as a liaison within the contracting team and supports processing in Zoho CRM.

Responsibilities include collecting incomplete data, reconciling items to move contracts back into production, explaining carrier communications to agents, and assisting with various contracting tasks.