Contracting & Licensing Administrator

Experior Financial Group; Northern (KY); Hybrid; USD 47,000 - 57,000; Full time

Benefits offered by this job

401(k) program

Health, vision, dental benefits

Short-term disability

Employee Assistance Program

Mental health supports

Remote opportunities

Job summary

Experior Financial Group is seeking a Contracting Administrator to join our growing team. This role offers challenges and opportunities to learn, with a focus on multitasking, communication, and attention to detail.

You will play a key role in licensing, contracting, and onboarding processes for our agents. The position supports regulatory compliance, collaborates with internal teams, and provides timely service using email, tickets, and phone.

Qualifications

• Experience in office administration or within an IMO or insurance carrier.
• High accuracy and attention to detail.
• Dependable, proactive with ownership and accountability.
• Excellent organizational and time management; able to multitask.
• Proficient in Microsoft Office and quick to learn new software.
• Must reside and be authorized to work in the USA.

Responsibilities

• Build and maintain relationships with the sales team; provide licensing, contracting, and appointment support.
• Educate agents on regulatory, carrier, and company requirements for contracting.
• Process contracting and appointment requests per guidelines.
• Review licensing and contracting docs for accuracy and compliance.
• Collaborate with internal departments to resolve issues and support compliance.
• Respond to agent inquiries via email, ticketing systems, and phone.
• Identify improvements to contracting processes and technology.
• Perform additional contracting and administrative duties as assigned.

Skills

Attention to detail

Communication skills

Organizational skills

Time management

Problem solving

Microsoft Office

Customer-focused

Learn new software

Proactive

Tools

Ticketing systems

Job description

Contracting Administrator

"Building financial foundations for families to empower them today and leave a legacy for tomorrow."

Experior Financial Group is looking for a Contracting Administrator to become part of our growing team! This role offers exciting challenges and opportunities to learn new skills. We are looking for someone who excels in multitasking, communication, and attention to detail, and who welcomes new situations with flexibility.

As a member of our team, you will enjoy a positive work environment and be part of a dynamic group that values dedication and enthusiasm. We offer excellent opportunities for career advancement to those who are committed and strive for excellence.

Responsibilities

• Build and maintain strong relationships with the sales team by providing timely support for licensing, contracting, and appointment inquiries.
• Guide and educate agents on regulatory, carrier, and company requirements, empowering them to maintain compliance throughout the contracting process.
• Process contracting and appointment requests while ensuring adherence to carrier, state, and internal company guidelines.
• Review licensing and contracting documentation for accuracy, completeness, and compliance with state regulations and company policies.
• Collaborate with internal departments to resolve issues, support compliance initiatives, and deliver exceptional service.
• Respond to agent inquiries through multiple communication channels, including email, ticketing systems, and phone.
• Identify opportunities to improve contracting processes, workflows, and technology to enhance efficiency and the agent experience.
• Perform additional contracting and administrative duties as assigned by management.

Qualifications

• Previous experience in office administration or within an IMO or insurance carrier is strongly preferred.
• Strong attention to detail with a high level of accuracy and quality.
• Dependable, trustworthy, self-motivated, and proactive, with a strong sense of ownership and accountability.
• Excellent organizational and time management skills, with the ability to prioritize competing tasks.
• Proven ability to meet deadlines and manage multiple priorities in a fast-paced environment.
• Strong analytical, investigative, and problem-solving abilities.
• Excellent verbal and written communication skills with a customer-focused approach.
• Proficient with Microsoft Office and other business applications, with the ability to quickly learn new software and systems.
• Ability to remain professional and composed while handling challenging situations.
• Positive attitude with a willingness to receive feedback, adapt to change, and contribute to a collaborative team environment.
• Must reside and be authorized to work in the USA.

WhatExperiorFinancial Group Inc. can offer you:

• Competitive compensation and a comprehensive total rewards package, including a401(K)program, andgroupbenefits coverage (health,vision,dental,and short-termdisability), as well as access to mental health supports and an Employee Assistance Program.

• Growing organization with long-term career opportunities.

• Remote opportunities available.

• Ongoing training and development to help you grow your skills.

• Opportunity to work alongside experienced industry professionals and leaders.

• Collaborative, supportive team environment where your contributions are recognized and valued.

• Culture built on integrity, respect, and continuous improvement.

Pay Rate: $52,000/yr USD

The compensation range reflects a data-driven estimate of starting base pay for full-time (40 hours per week) employment. Individual pay may vary based on geographic location, job related skills, knowledge, experience, education etc.

ExperiorFinancial Group, is an Equal Opportunity Employer and does not discriminateon the basis ofrace, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Reasonable accommodations will be provided to qualified individuals with disabilities upon request.

ExperiorFinancial Group Inc. has been certified a Great Place to Work2025-2026!