Contract Support SCADA Technical Advisor

Vestas; Springfield (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

Vestas seeks a Contract Support SCADA Technical Advisor to support the installation and maintenance of SCADA systems. This full-time remote role requires experience in managing complex technical inquiries, providing training, and ensuring communication with internal and external customers. The position offers a pay range of $32.00 to $36.00 hourly, emphasizing technical expertise and customer satisfaction.

Qualifications

• Minimum of 2 years experience in installation and maintenance of servers, networks and PLCs.
• Working knowledge of Microsoft OS, Server and SQL.
• Ability to answer complex technical questions.

Responsibilities

• Support SCADA staff with complex inquiries and troubleshooting.
• Provide training to site managers on SCADA topics.
• Track KPIs and create performance reports.

Skills

Technical documentation interpretation

Troubleshooting

Customer service

Job description

Search by Keyword

Show Fewer Options

Loading...

Apply now »

Contract Support SCADA Technical Advisor

Posted 28 February 2025

Requisition ID64044

Location(s)

Springfield, IL, US

Work experienceSkilled Worker / Semi-Skilled Worker

Type of positionFull-Time

Job FamilyField Operations

REMOTE Position

Support Vestas Supervisory Control and Data Acquisition (SCADA) systems, including servers, fiber optics, ethernet communications, routers, and switches. The SCADA Technician provides primary support for installation and maintenance of SCADA systems and support to SCADA staff and customers. Technicians field complex questions and inquiries for areas of SCADA performance, behavior and capability.

Responsibilities:

• Act as the Daily SCADA focal point for the given sites receiving and actioning tasks from the AME plant team via the SCADA ticketing system.
• Support the SCADA staff with technical matters related to the SCADA systems, including responding to complex customer and vendor inquiries, troubleshooting efforts/projects and root-cause analysis.
• Provide training and direction to techs and site managers in the region on specific SCADA and reporting topics
• Provide local and remote support for SCADA equipment life cycle replacements
• Investigate and address problems with Turbine communications with the SCADA systems
• Support sites and SCADA staff in maintaining communication network to support SCADA operations.
• Implement changes to the daily operations of site hardware and software for SCADA systems
• Provide on call support for SCADA issues
• Track KPIs, create performance reports and present to customers on a periodic basis
• Create Root Cause Analysis reports to be provided to customer for recurrent/high-severity problems
• Other related tasks as directed

Qualifications

• Minimum of 2 years or equivalent experience in installation and maintenance of servers, networks and PLC's. HP Proliant experience a plus.
• Has working knowledge within Microsoft OS, Server and SQL including administrative functionalities.
• Innate knowledge of computer system components and operation (routing, Switching and Microsoft operating systems) as used in SCADA environment.
• Cisco experience a plus.
• Ability to work with key internal and external customers daily, manage expectations and influence customer satisfaction.
• Ability to answer complex technical questions, with some preparation, in a way that technical as well as non-technical audience can understand concepts

Pay Range- $32.00 to $36.00 hourly

CCPA Notice for California Applicants

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link,https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 30,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

Nearest Major Market: Springfield

Apply now »