Contract Support Coordinator

Dahl Consulting; Coon Rapids (MN); On-site; USD 48,000 - 54,000; Full time

Job summary

Dahl Consulting is seeking a detail-oriented Contract Support Coordinator in Coon Rapids, MN. You will assist with agent licensing, contracting, and onboarding, ensuring accurate records and timely processing across multiple platforms.

The role supports agents, internal teams, and carriers, managing documentation, data integrity, and process improvements in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Associates degree or equivalent preferred.
• Experience learning and utilizing new software/business systems.

Responsibilities

• Process contracting requests for agents and advisors with health, life, and annuity carriers.
• Create, maintain, and update agent contracting profiles and records.
• Manage carrier forms, contracting hierarchies, and licensing documentation.
• Maintain accurate data across multiple platforms/databases.
• Coordinate with sales, commissions, and new business teams.
• Develop and maintain knowledge of contracting and licensing requirements.
• Assist agents and staff regarding licensing/contracting processes.
• Provide agents with licensing/training resources.
• Communicate contracting status and requirements to agents.
• Collaborate with carriers to monitor progress.

Skills

Organizational skills

Attention to detail

Verbal communication

Written communication

Interpersonal communication

Time management

Problem solving

Independent work

Discretion with confidential info

Software adaptability

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Title: Contract Support Coordinator | Location: Coon Rapids, MN | Job Type: Contract (1 month) | Compensation: $23 -$26/hr | Industry: insurance and financial services

About the Role

Our client, a growing organization within the insurance and financial services industry, is seeking a Contract Support Coordinator to join its operations team. This role plays a key part in supporting insurance agents and advisors through the licensing, contracting, and onboarding process. The ideal candidate is highly organized, detail-oriented, and committed to delivering exceptional service while managing multiple priorities in a fast-paced environment. Working closely with internal teams, insurance carriers, and external partners, you will help ensure agents have the resources, information, and support needed to successfully navigate contracting and licensing requirements.

Job Description

As a Contract Support Coordinator, you will be responsible for supporting agent licensing and contracting activities while maintaining accurate records and ensuring timely processing.

Key Responsibilities

• Process contracting requests for agents and advisors with health, life, and annuity insurance carriers.
• Create, maintain, and update agent contracting profiles and records within company systems.
• Manage carrier forms, contracting hierarchies, and licensing documentation.
• Maintain accurate data across multiple business platforms and databases.
• Coordinate with sales, commissions, and new business teams to support efficient workflows.
• Develop and maintain knowledge of insurance carrier contracting and state licensing requirements.
• Serve as a resource for agents and internal staff regarding licensing and contracting processes.
• Provide agents with continuing education, licensing, and product training resources.
• Communicate regularly with agents regarding contracting status and outstanding requirements.
• Collaborate with carrier representatives to understand contracting procedures and monitor application progress.
• Develop tools, resources, and process improvements to enhance the agent onboarding and contracting experience.
• Assist with project coordination, follow-up activities, and process documentation.
• Support data accuracy initiatives and database cleanup projects as needed.
• Learn and effectively utilize business applications, including contracting, workflow, and document management platforms.

Qualifications

Required Qualifications

• High school diploma or equivalent.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal, written, and interpersonal communication skills.
• Professional demeanor with a customer-focused approach.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong time-management and problem-solving abilities.
• Ability to follow detailed procedures and complete multi-step processes accurately.
• Proven ability to work independently with minimal supervision.
• Demonstrated ability to handle confidential information with discretion and professionalism.
• Self-motivated, proactive, and results-driven mindset.
• Experience learning and utilizing new software and business systems.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

Preferred Qualifications

• Associate degree or equivalent combination of education and professional experience.
• Experience working within the insurance, financial services, or multi-carrier agency environment.
• Familiarity with agent licensing, insurance contracting, or onboarding processes.
• Experience with CRM, workflow management, electronic signature, or contracting management systems.
• Knowledge of health, life, and annuity insurance products and carrier requirements.

Benefits

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.

Equal Opportunity Statement

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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