Contract Support Associate

CBRE HV; Egan Township (SD); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

CBRE Contract Support Associate role responsible for delivering exceptional customer service and administrative support to a large Business Unit, Facility, or Account. You will help manage contract delivery, billing, and reporting while collaborating with site teams and head office.

The position focuses on on-boarding vendors, reviewing invoices, ensuring cost center accuracy, and supporting health and safety compliance within the unit.

Qualifikationen

• High School Diploma or GED with 3-4 years of job-related experience.
• Ability to evaluate and communicate unusual and/or complex content clearly.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Organizational skills with an inquisitive mindset and attention to detail.

Aufgaben

• Respond to client inquiries and ensure timely, quality service and follow-up.
• Understand contract scope and ensure all work aligns with it.
• Coordinate and onboard vendors for reactive and planned works; manage sub-contractor paperwork.
• Review invoices, manage cost center coding, and coordinate billing and PO processing.
• Review and approve maintenance invoices and projects per agreements.
• Provide monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring health, safety, and QHSE documentation compliance.

Kenntnisse

Customer service

Communication

Analytical thinking

Organizational skills

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

Outlook

Jobbeschreibung

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Job Description

About the Role:

As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

Qualifications

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Additional Information

If you require any adjustments or support in connection with your application or the recruitment process, please contact [e-mail] . We are committed to ensuring that all candidates can participate fully in the process.

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