Contract: Remote Iterable Email Marketing Ops Specialist

Epic for Kids; United States; Remote; USD 73,000 - 109,000; Part time

Benefits offered by this job

12-week contract engagement

Remote, independent work

Job summary

Epic for Kids is seeking a remote contractor to lead QA and launch of the educator onboarding journey, retiring the old path without gaps. You will build, monitor, and report on educator journeys in priority order, and audit journeys for audiences and sends.

This role requires 3+ years of Iterable experience, lifecycle email expertise, and collaboration with in-house teams. You will map programs across educator, school, district, family segments, set up conversion tracking, and support Iterable

Qualifications

• 3+ years of hands-on Iterable experience, including journeys, segmentation, triggers, data feeds, and QA.
• Lifecycle email experience across multiple user segments.
• Experience setting up conversion or event tracking and reporting on email performance.
• Email marketing operations experience covering campaign intake, workflows, QA, and cross-functional approvals.
• Ability to deliver clear, practical recommendations collaboratively with an in-house team.
• Comfort working remotely and independently.

Responsibilities

• Complete QA and launch of the new educator onboarding journey, retiring the old journey without a coverage gap.
• Build, launch, monitor, and report on additional educator journeys in priority order.
• Audit active Iterable journeys and campaigns for incorrect audiences, overlapping programs, and unintended sends.
• Create and implement a pre-launch QA checklist and sign-off process for email campaigns.
• Review and improve end-to-end email campaign intake, workflow, ownership, approvals, and checks across teams.
• Review and implement educator and family conversion tracking in Iterable, including required product-event data.
• Support Iterable SMS setup and define the first educator SMS use case, opt-in, and compliance requirements.
• Map email programs across educator, school, district, family, and prospect segments and develop a two-quarter engagement roadmap.
• Document journey logic, naming conventions, QA procedures, and troubleshooting guidance, and hand off the playbook to the Email team.
• Provide weekly status updates and participate in weekly check-ins.

Skills

Iterable

Lifecycle email

Triggers

QA

Cross-functional

Remote work

Tools

Salesforce

Iterable integrations

Job description

Epic for Kids is seeking a remote contractor to lead QA and launch of the educator onboarding journey, retiring the old path without gaps. You will build, monitor, and report on educator journeys in priority order, and audit journeys for audiences and sends.

This role requires 3+ years of Iterable experience, lifecycle email expertise, and collaboration with in-house teams. You will map programs across educator, school, district, family segments, set up conversion tracking, and support Iterable