EdTech Iterable Email Ops Specialist (12-Week Contract)

Epic Systems Corporation; United States; Remote; USD 83,000 - 124,000; Part time

Job summary

Epic Kids, part of Epic Systems Corporation, seeks a hands-on Iterable expert for a 12-week contract to launch and QA educator onboarding journeys, fix misrouted campaigns, and establish a scalable email operations playbook. You’ll collaborate with Product, Engineering and the Email team to ensure accurate data feeds, tracking, and audience targeting.

The role focuses on preventing new mistakes, delivering practical recommendations, and leaving behind a repeatable process and strategy that the

Qualifications

• 3+ years hands-on in Iterable: journeys, segmentation, triggers, data feeds and QA.
• Lifecycle email experience across several user segments.
• Experience setting up conversion or event tracking and reporting on email impact.
• Email marketing operations: campaign intake, workflows, QA and approvals across teams.
• Clear, practical recommendations delivered collaboratively with an in-house team.
• Comfortable working remotely and independently.

Responsibilities

• Finish Educator Journey Launch: complete setup, QA and launch with no gap in coverage.
• Audit active journeys and campaigns; implement pre-launch QA checklist and sign-off.
• Review email campaign processes; propose ownership and checks for audience, country, dates, offers.
• Ensure conversion tracking is live by Dec 1 and verify events relied on by journeys.
• Develop Iterable SMS use case and complete setup; define opt-in and compliance requirements.
• Map segments and develop cadence and roadmaps to avoid program collisions.
• Create a playbook covering journey logic, naming, QA and troubleshooting.

Skills

Iterable

Email marketing

QA processes

Tools

Iterable

Salesforce

Job description

Epic Kids, part of Epic Systems Corporation, seeks a hands-on Iterable expert for a 12-week contract to launch and QA educator onboarding journeys, fix misrouted campaigns, and establish a scalable email operations playbook. You’ll collaborate with Product, Engineering and the Email team to ensure accurate data feeds, tracking, and audience targeting.

The role focuses on preventing new mistakes, delivering practical recommendations, and leaving behind a repeatable process and strategy that the