Remote: Iterable Email Ops & Journeys Consultant

Epic Kids Inc.; United States; Remote; USD 90,000 - 130,000; Part time

Job summary

Epic Kids Inc. is seeking a hands-on Iterable expert to launch educator onboarding journeys, audit campaigns, and optimize email operations. You will work with the Email team and Product/Engineering on event data, ensuring past issues are fixed and launches are properly tracked.

The contract lasts 12 weeks, with a focus on preventing mis-sends, building a playbook, and delivering a scalable engagement strategy across educator and family segments. Remote work from the US is supported.

Qualifications

• 3+ years hands-on in Iterable: journeys, segmentation, triggers, data feeds and QA
• Experience setting up conversion or event tracking and reporting on email impact
• Email marketing operations: campaign intake, workflows, QA and approvals across teams
• Clear, practical recommendations delivered collaboratively with an in-house team
• Comfortable working remotely and independently

Responsibilities

• Finish setup, QA and launch of educator onboarding journeys with no coverage gap
• Audit active journeys and campaigns; implement pre-launch QA checklist and sign-off
• Review how campaigns move from request to send; improve ownership and checks for audience, country, dates and offers
• Review educator and family conversion tracking in Iterable and implement fixes; ensure tracking goes live by Dec 1
• Help complete Iterable SMS setup and define educator SMS use case and compliance
• Map current email by segment and recommend cadence and rules to avoid collisions
• Leave a playbook covering journey logic, naming, QA and troubleshooting; walk Email team through it
• Weeks 1–2: Iterable walkthrough, audit, QA checklist, launch priority list; Weeks 3–8: onboarding live and monitored, conversion tracking live by Dec 1, process improvements; Weeks 9–12: segment strategy and roadmap; Weekly: 30-min check-in and written update

Skills

Iterable

Email journeys

QA

Segmentation

Campaign optimization

Tools

Salesforce

Job description

Epic Kids Inc. is seeking a hands-on Iterable expert to launch educator onboarding journeys, audit campaigns, and optimize email operations. You will work with the Email team and Product/Engineering on event data, ensuring past issues are fixed and launches are properly tracked.

The contract lasts 12 weeks, with a focus on preventing mis-sends, building a playbook, and delivering a scalable engagement strategy across educator and family segments. Remote work from the US is supported.