Contract Payroll Assistant — High-Volume, Workday & ServiceNow

Beacon Hill Staffing Group, LLC; Los Angeles (CA); On-site; USD 34,000 - 44,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Leave programs

Job summary

Beacon Hill Staffing Group, LLC is seeking a Payroll Assistant on a contract basis to support the payroll team with high-volume ticket resolution, data entry, and new-hire setups. The role focuses on payroll administration and transactional support to ensure smooth day-to-day operations.

Key duties include handling ServiceNow payroll cases, processing requests, and preparing Workday EIB templates for earnings and deductions. Prior experience with Workday and HRIS systems is preferred.

Qualifications

• 1–3 years of payroll, HR operations, shared services, or related administrative experience.
• Experience in a fast-paced, high-volume environment.
• Familiarity with Workday, EIB processing, ServiceNow, or similar HRIS and case management systems preferred.

Responsibilities

• Manage and respond to payroll-related cases through ServiceNow, escalating issues as appropriate.
• Review and process payroll-related requests, transactions, and employee inquiries.
• Prepare and maintain Workday EIB templates for payroll processing, including ad hoc earnings, deductions, and adjustments.
• Support new hire payroll setup, including verification of tax forms, employee information, and direct deposit details.
• Follow up directly with employees regarding missing payroll information and outstanding items.
• Conduct outreach and resolve direct deposit exceptions, including ACH returns and NOC transactions.
• Coordinate with Benefits teams to collect supporting documentation for retroactive adjustments and payroll impacts.
• Support payroll activities related to employee status changes, LOA, and return-to-work processes.
• Escalate urgent Payroll Change Notices (PCNs), including final pay, off-cycle payments, and other time-sensitive payroll transactions.
• Assist with payroll reconciliations, reporting, audit support, and documentation gathering.
• Maintain accurate payroll records and ensure compliance with established payroll procedures.

Skills

Payroll operations

Data entry

Communication

Organizational skills

Tools

Workday

EIB processing

ServiceNow

HRIS

Excel

Job description

Beacon Hill Staffing Group, LLC is seeking a Payroll Assistant on a contract basis to support the payroll team with high-volume ticket resolution, data entry, and new-hire setups. The role focuses on payroll administration and transactional support to ensure smooth day-to-day operations.

Key duties include handling ServiceNow payroll cases, processing requests, and preparing Workday EIB templates for earnings and deductions. Prior experience with Workday and HRIS systems is preferred.