Payroll Assistant

Beacon Hill; Los Angeles (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Beacon Hill is seeking a Payroll Assistant on a contract basis to support a high-volume payroll operation in Los Angeles. The role focuses on ticket resolution, data entry, new-hire setups, payroll administration, and transactional support to ensure day-to-day payroll processing runs smoothly.

The ideal candidate has 1–3 years of payroll or HR operations experience, proficiency with Workday, ServiceNow, and Excel, and demonstrates meticulous attention to detail and confidentiality in a

Qualifications

• 1–3 years of payroll, HR operations, or related administrative experience.
• Experience in fast-paced, high-volume environments.
• Familiarity with Workday, EIB processing, ServiceNow, or similar HRIS.
• Proficiency in Microsoft Excel (filters, formatting, basic lookups).
• Strong attention to detail and ability to handle confidential information.

Responsibilities

• Manage and respond to payroll-related cases via ServiceNow.
• Review and process payroll requests and inquiries.
• Prepare Workday EIB templates for payroll processing.
• Support new-hire payroll setup and verification of tax forms.
• Follow up with employees on missing payroll information.
• Resolve direct deposit exceptions, including ACH returns.
• Coordinate with Benefits for retroactive adjustments.
• Assist with payroll reconciliations, reporting, and audits.
• Maintain accurate payroll records and compliance.

Skills

Payroll

HR operations

ServiceNow

Workday EIB

Excel

Data entry

Attention to detail

Tools

Workday

ServiceNow

Job description

Payroll Assistant (65765879) Los Angeles, California

Salary: USD25 - USD30 per hour

Position Overview

Our client, a leading independent global investment bank, is seeking a Payroll Assistant to provide immediate operational support for its payroll team on a contract basis. This contractor role is focused on high-volume ticket resolution, data entry, new-hire setups, payroll administration, and transactional support to ensure seamless day-to-day payroll operations.

Key Responsibilities

• Manage and respond to payroll-related cases through ServiceNow, escalating issues as appropriate.
• Review and process payroll-related requests, transactions, and employee inquiries.
• Prepare and maintain Workday EIB templates for payroll processing, including ad hoc earnings, deductions, and adjustments.
• Support new hire payroll setup, including verification of tax forms, employee information, and direct deposit details.
• Follow up directly with employees regarding missing payroll information and outstanding items.
• Conduct outreach and resolve direct deposit exceptions, including ACH returns and Notification of Change (NOC) transactions.
• Coordinate with Benefits teams to collect supporting documentation for retroactive adjustments and payroll impacts.
• Support payroll activities related to employee status changes, leave of absence (LOA), and return-to-work processes.
• Escalate urgent Payroll Change Notices (PCNs), including final pay, off-cycle payments, and other time-sensitive payroll transactions.
• Assist with payroll reconciliations, reporting, audit support, and documentation gathering.
• Maintain accurate payroll records and ensure compliance with established payroll procedures.

Qualifications

• 1-3 years of payroll, HR operations, shared services, or related administrative experience.
• Experience working in a fast-paced, high-volume environment.
• Familiarity with Workday, EIB processing, ServiceNow, or similar HRIS and case management systems preferred.
• Proficiency in Microsoft Excel, including filtering, formatting, and basic lookup functions.
• Strong attention to detail and ability to handle confidential employee information.
• Excellent organizational, communication, and follow-up skills.
• Ability to prioritize multiple tasks, meet deadlines, and work independently with minimal supervision.