Contract Patient Financial Counselor — Help Patients Access Care

TEKsystems; Milwaukee (WI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Onsite role

Job summary

TEKsystems in Milwaukee, WI is hiring a Patient Financial Counselor to help self-pay patients navigate billing and apply for financial assistance. The role monitors work queues, checks insurance verifications, and guides patients through Medicaid and other programs to enable elective care.

This onsite contract position requires 2+ years of healthcare billing or counseling experience, with attention to accuracy and compliance in patient accounting systems and cross-department coordination.

Qualifications

• Minimum 2+ years of healthcare experience in medical billing, insurance verification, or patient financial counseling.
• Contract position based out of Milwaukee, WI.
• Ability to guide patients through Medicaid, Insurance Exchange, and Financial Assistance programs.
• Experience updating patient accounting systems and coordinating with multiple departments.

Responsibilities

• Monitors Financial Counselor work queues to ensure initial patient financial activities are completed.
• Reviews work queues to secure payment sources for discharged self-pay patients when applicable.
• Updates the patient accounting system as activities are completed and issues addressed.
• Counsels patients through Medicaid, Insurance Exchange, and Financial Assistance programs.
• Assists patients with Financial Assistance applications according to policies.
• Collects deposits based on ability to pay and urgency of medical need.
• Calculates and provides estimates to staff, patients, and others as needed.
• Communicates with Social Services, Case Management, Admitting, and physicians about unresolved issues.
• Enforces accounting and compliance processes; ensures verifications and precertifications are completed.
• Cross-trains and provides backup coverage for all Financial Counselor roles.

Skills

Healthcare experience

Job description

TEKsystems in Milwaukee, WI is hiring a Patient Financial Counselor to help self-pay patients navigate billing and apply for financial assistance. The role monitors work queues, checks insurance verifications, and guides patients through Medicaid and other programs to enable elective care.

This onsite contract position requires 2+ years of healthcare billing or counseling experience, with attention to accuracy and compliance in patient accounting systems and cross-department coordination.